The Trustees

200 High St.
Boston, MA 02110

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Date Posted:
April 20, 2023

Region:
Eastern Massachusetts

Category:
Other

Type:
Seasonal

Welcome Gate Attendant - Appleton Farms Ipswich MA

Description:

The Trustees is seeking a seasonal part time Welcome Gate Attendant to work at Appleton Farms to ensure visitors have a positive experience on the property. Attendants welcome all visitors, collect fees, initiate membership discussions, advise about regulations, and answer questions. Welcoming thousands of visitors each year, our gate attendants are often the ones who give visitors their first impression of The Trustees.


Essential Functions:

  • Greet visitors in a warm and welcoming manner

  • Educate visitors about fees and how they may pay the nonmember parking fee

  • Educate visitors about the benefits of Trustees membership and how they can join

  • Inform visitors about pertinent regulations

  • Answer questions about the property, special events, programs, and more

  • Respond professionally when conflict occurs; share incident reports with supervisor

  • Report safety concerns, incidents, and maintenance needs

  • Light cleaning of the gate booth

  • Other duties as assigned

Qualifications:
  • Experience working in a high-paced customer service setting is strongly desired

  • Ability to process payments for guests via point of sale and follow all trustees cash handling procedures

  • Outgoing personality and comfortable engaging visitors in conversation

  • Must be rigorously detail-oriented

  • Capable of working both independently and cooperatively with other staff

  • Able to keep one’s cool while working to resolve conflict with unsatisfied visitors

  • Background check required

  • Flexibility to work holidays, evenings, and weekends required

  • Comfortable being outdoors in variable conditions

  • Candidates should be able to lift 40 pounds and be comfortable on feet for extended periods


Compensation and Benefits:

This is a seasonal, non-exempt, hourly position. The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors and distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.

Apply by:
June 15, 2023
Salary:
16.25 / Per hour
About this Organization:

About The Trustees:

The Trustees places are open to all, and we thrive by involving as many people as possible in what we do. Founded in 1891 by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. We aim to protect special places for future generations to enjoy in perpetuity. We have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. We are a non-profit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households.

Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. Every season brings an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

The Trustees offers competitive compensation, as well as the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors and the distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, sex, gender, sexual orientation, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

Our commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity