Museum of Fine Arts, Boston

465 Huntington Avenue
Boston, MA 02115

Date Posted:
December 07, 2021

Eastern Massachusetts



Senior Program Manager, Internships


About Learning and Community Engagement

The Learning and Community Engagement (LCE) division is instrumental in making the MFA a center of cultural activity, understanding, and connections. We have a deep respect for our audiences and intend for that to be reflected in the ways we welcome, inspire and engage, fuel curiosity and support creativity. Across the departments of LCE (Learning, Interpretation, Public Programs and Inclusion) we facilitate visitors’ connections and dialogue—with works of art and with one another—across communities, time, and place. Through programs, events, interpretive resources, and community partnerships we create experiences designed to foster informed dialogue, to illustrate varied perspectives, and honor the voices of our visitors, artists, staff, and volunteers—both long-standing and new—and to promote diversity within our ideas, identities, and experiences. LCE strives to serve as a model for the museum field in the presentation and interpretation of art through civic engagement with public, community, and learning opportunities.

Reporting to the Head of College Programs, the Senior Program Manager of Internships is responsible for supporting the MFA’s Internship Program with diversity, equity, inclusion as core values. The Internship Program Manager will be responsible for program design and implementation as well as recruitment for the MFA’s paid internship program.


Manages all day-to-day operations of and inquiries to the Museum’s Internship Program.

Initiates, develop and maintain a wide network of relationships with community-based organizations, colleges and universities with a focus on identifying collaborative relationships and recruitment partnerships.

Develops a comprehensive recruitment strategy that prioritizes diversifying the MFA intern applicant pool and ensures participation from a range of institutions and students from a range of backgrounds.

Direct all aspects of on-boarding including interviewing, providing feedback to hiring managers, planning and leading orientations, and serving as point person to all internal and external stakeholders.

Oversees program evaluation for staff and interns and provides clear and timely reporting.

Develops and maintain systems of communication and related programs for MFA intern alumni.

Initiates a museum-wide structure of active professional mentorship that supports interns, other college-level programs, and mentors.

Hires, trains, mentors, evaluates, and encourages ongoing professional development of staff. Assigns special projects as needed.

Represent the Museum at external recruitment events as well as at panels and conferences to share opportunities and best practices in the field.

With the Head of Academic Engagement, plans and facilitates professional development series and other educational and enrichment training with related evaluation components.

Liaise with other MFA programs that engage college students such as MFA Ambassadors, work-study, and student co-op programs.

Works closely with MFA departments such as Communication and Creative Services and Information Technology, Development, and Human Resources.

Manage communications externally and internally, including developing and maintaining MFA web content, and information for posting intern opportunities on targeted external sites.

Perform other related duties as required or directed.


Full-Time Salary, 35 hours per week

$80,000 - $85,000 per year

The Museum of Fine Arts, Boston, is an Equal Opportunity Employer. We are committed to building a culturally diverse and inclusive work environment and strongly encourageand welcome an application pool that reflects our commitment.


Bachelor’s degree or equivalent, plus 3-5 years of demonstrated experience in program management.

Exceptional organization skills, collaborative working style, and an ability to handle multiple tasks fluidly.

Proven success in managing complex programs with the ability to see projects through completion.

Strong project management skills and experience, including managing internal stakeholders and external organizations.

Demonstrated leadership and collaboration skills with the ability to motivate and inspire direct reports and colleagues.

Excellent written, verbal, and interpersonal communication skills.

Poise, maturity, flexibility, initiative and ability to work as a team player essential.

High degree of social sensibility and diplomacy.

Highly creative; ability to generate new ideas.

Strong skills in trouble-shooting and problem-solving.

Ability to handle delicate and confidential matters.

Ability to succeed in a complex and demanding environment.

Ability to work a flexible schedule including evenings, weekends and holidays to the extent required.

How To Apply:
Apply for Senior Program Manager, Internships using the link below:
Apply by:
January 28, 2022
$80,000 - $85,000
About this Organization:
Fine arts cultural and educational institution.