Worcester Art Museum

55 Salisbury St.
Worcester, MA 01609

Date Posted:
July 22, 2021

Central Massachusetts



Shop Sales Clerk


Title: Shop Sales Clerk

Type: Part-Time, Non-exempt

Reports To: Shop Supervisor

Direct Reports: None

Rate: $14.00

Purpose: To perform all retail duties including customer service, stocking merchandise, inventory control, and processing phone orders, mail orders, and website orders.


  • Interacts with customer and assists them with purchase, as needed; may suggest new products based on customer’s selection; ensures a pleasant buying experience
  • Conduct Shop sales and other cash register transactions through operation of the Point-of-Sale system
  • Promote memberships
  • Provides information about the Museum; shares knowledge about permanent and changing exhibitions with visitors
  • Familiarity with Shop merchandise
  • Responds to online or telephone sales, coordinates shipping and/or delivery of merchandise to customers by phone and/or email; works closely with the mailroom to process orders
  • Merchandises store and store displays with the direction of Shop Supervisor
  • Counts inventory, re-stocks, order, receives, stock and organize supplies, and prices store merchandise through the direction of the Shop Supervisor
  • Prepare bank deposit, cash report, end-of-day sales report, and request change from bank as needed
  • Maintains general housekeeping cleanliness within the area; organize, clean, dust, fold, fluff
  • Participates in the annual Shop physical inventory process
  • Performs other duties as assigned by Shop Supervisor, including assistance with special events


  • Excellent communication skills
  • Professional demeanor and customer-oriented approach
  • Ability to maintain a positive consistent attitude
  • Ability to work well independently and as part of a team
  • Exceptional attention to detail; ability to manage multiple projects and time effectively
  • Ability to adapt to change
  • Available to work weekends and a flexible schedule based on Museum needs


  • High school diploma, or equivalent


  • Minimum of one (1) year experience in sales, in a retail environment
  • Knowledge of Point-of-Sale / Inventory procedures (preferred but not essential)
How To Apply:
Please apply on our website: Worcesterart.org
Apply by:
September 16, 2021
About this Organization:

Collection Information

The Worcester Art Museum creates transformative programs and exhibitions, drawing on its exceptional world-renowned collection of 38,000 works of art spanning 51 centuries. Central to its mission is a focus on audience engagement, connecting visitors of all ages and abilities with inspiring art and demonstrating its enduring relevance to daily life. The Museum’s creative initiatives—from pioneering collaborative programs with local schools, to fresh approaches to exhibition design and in-gallery teaching, to a long history of studio class instruction—provide opportunities for its diverse audiences to experience art and learn both from and with artists.

Centrally located in New England, Worcester is an hour from Boston, Providence and Hartford, an hour and a half from the Berkshires, three hours from New York City, and is convenient to Vermont, New Hampshire, and Maine.

The Museum is an equal opportunity employer committed to diversity.