The House of the Seven Gables

115 Derby Street
Salem, MA 01970
Website
Email

Date Posted:
July 14, 2021

Region:
Eastern Massachusetts

Category:
Other

Type:
Part-Time

Historical Interpreter

Description:

Availability: Must be available to work at least one weekend day and through at least the end of October.

Starting Pay Rate: $13.50/hour; part-time position with a flexible schedule; Peak season bonus: From July 1 – November 14, all staff who remain employed in good standing through October 31st will receive a $1.00/hour bonus based upon the number of hours worked during this time (e.g., if you work 24 hours per week for 19 weeks, you’ll receive $456 in late November).

Position Overview:

The Historical Interpreter is a member of the Visitor Services team that is responsible for providing a welcoming, engaging, friendly, and safe experience for visitors. Under the supervision of the Visitor Services Operations Manager with guidance from Visitor Services Specialists and Senior Historical Interpretive Staff, The Historical Interpreter supports interpretive efforts at the organization, interacts closely with museum visitors while delivering guided tours of historic houses and/or grounds. May also lead education programs, engage visitors in special hands-on activities, support admissions, and the museum store, and perform ambassador duties.

Essential Job Functions*:

  • Work in cooperation with Visitor Services and Museum Store staff to provide a prompt, courteous experience to all our daily visitors.
  • Support site interpretive efforts and special programming at The House of the Seven Gables in accordance with organization standards and guidelines. This includes but is not limited to delivering guided tours of the Turner-Ingersoll Mansion and the Nathaniel Hawthorne Birthplace; leading students in educational programs; engaging visitors in hands-on activities; supporting admissions and the museum store; and performing ambassador duties.
  • Answer visitors’ questions regarding the historic site, Salem and surrounding area, and other attractions in town in a positive, respectful, and hospitable manner.
  • Help the organization achieve strategic objectives to promote repeat visitation. Share information with visitors about and encourage attendance at upcoming events and programs.
  • Encourage visitors to support the organization through membership.
  • Help organization comply with health and safety guidelines by supporting the cleaning and sanitation efforts for high-visitor-touch surfaces using CDC-suggested disinfectant cleaning supplies and appropriate PPE.
  • Attend required meetings and training sessions online and in-person when necessary.

Other duties and responsibilities:

  • Cross-train in other departments, such as admissions and the museum store. Provide coverage as needed for call-outs, vacation, and other extraneous circumstances.
  • Perform other routine duties as assigned, including assisting other departments with projects or tasks.

Preparation, Knowledge, Skills and Abilities:

  • Related experience preferable.
  • Excellent interpersonal and oral communication skills.
  • Ability to speak comfortably and project clearly in public.
  • Ability to take direction easily and adjust to changing circumstances quickly.
  • Ability to deal effectively and courteously with the public and other staff members.
  • Must be visitor-focused.
  • Proficiency in email communication.
  • Proficiency with Blackbaud Altru or another point-of-sale system a plus.

Supervisory Responsibility:

  • This position has no supervisory responsibility.

Working Conditions/Physical Demands:

  • Constant use of speech, hearing, and sight abilities.
  • Must be able to climb stairs (including the secret stairway) and stand for long periods of time.
  • Must be able to have continuous dialog for long periods of time.
  • Must be comfortable in small, crowded spaces.
  • Must be able to work indoors and outdoors in most weather conditions.
  • Must arrive at work on time and clock in and out as scheduled. Additional time must be approved by management.
  • Must comply with department dress code while at work and meet established grooming and hygiene standards.
  • May need to kneel, bend, crouch, reach or stretch to perform daily tasks.
  • Must be able to lift up to 30lbs.



Qualifications:

Preparation, Knowledge, Skills and Abilities:

· Related experience preferable.

· Excellent interpersonal and oral communication skills.

· Ability to speak comfortably and project clearly in public.

· Ability to take direction easily and adjust to changing circumstances quickly.

· Ability to deal effectively and courteously with the public and other staff members.

· Must be visitor focused.

How To Apply:
Please visit the careers section of our website to fill out an application. https://7gables.org/careers/
Apply by:
July 17, 2021
Salary:
21900.00
About this Organization:
The House of the Seven Gables is a non-profit 501(c)(3) corporation. The Gables was founded in 1910 as a historic site with a two part purpose. Our founder, Caroline Osgood Emmerton, purchased The Gables to preserve the legacy of 19th century American author Nathanial Hawthorne and to generate revenue from tours of The Gables to fund Settlement work in the immigrant community living in the neighborhood surrounding the site. Today, The House of the Seven Gables’ campus constitutes its own national historic district on The National Register of Historic Places and was designated a National Historic Landmark in 2007.

Nearly 120,000 visitors from all over the globe visit and tour the mansion, other historic buildings on the campus and the seaside colonial revival gardens each year. Educational themes include Nathaniel Hawthorne, maritime history, and architecture. The Settlement work continues, offering much needed support to the needy and recent immigrants making Salem, Massachusetts their home.

“The House of the Seven Gables is committed to the principle of equal employment opportunity.”