Donor Relations and Data Coordinator
Reporting to the Assistant
Director of Development Data Operations, the Donor Relations and Data Coordinator
works in close collaboration with colleagues in the Development and Alumni
Relations department and across the school to ensure the timely acknowledgment
of philanthropic support to the GSD. Oversees the accuracy of gift processing
and donor recognition. Works closely with the Assistant Director to ensure the accurate
recording and maintenance of data as it relates to donor relations and
development data operations.
TYPICAL DUTIES AND RESPONSIBILITIES:
Oversees the timely drafting and production of acknowledgment
letters to recognize all gifts to the GSD. Partners with Assistant Director of
Stewardship on drafting acknowledgments for the Dean and Associate Dean of
Development. Generates gift reports, reviews gift information, facilitates
fundraiser review and personalization, and proofreads content. Provides
direction and collaborates with the Communications team on the yearly refresh
of acknowledgment messaging. Strategically evaluates the program regularly and
implements changes and enhancements as needed to manage yearly volume in excess
of 1,000 touchpoints.
Contributes to the annual Giving Report by compiling, editing, and
proofing donor honor rolls. Manages the compiling of ad-hoc recognition data
and ensures accuracy of donor listings in various formats.
Regularly pulls and audits data to recognize loyal donors and
donors reaching milestone giving.
Serves as the liaison for the University Development Office
financial endowment reporting process. Ensures that the GSD accurately
represented in the University’s Report of Giving.
Manages the timely processing of gifts and accurate administration
of gift documentation, including processing of gift modifications, updating
pledge payment schedules, and writing off existing pledges when necessary.
Oversees the pledge reminder process, including drafting of
language, collaboration with frontline officers, and tracking of pledge payment
- Provides efficient and accurate customer service to
internal staff members and external clients, such as donors, alumni, and other
departments within the GSD who are inquiring about giving.
Participates in and/or supports departmental
and school-wide activities and events as needed.
Development Data Operations
Ensures accurate recording and maintenance of stewardship activity
in the donor database, including monitoring the linking of proposal and receipt
Participates in the DevAR Data Management Group and serves on
school-wide and university-wide committees when applicable.
- Regularly updates prospect and proposal changes in
coordination with the Assistant Director.
Pulls routine and ad-hoc reports as requested.
There are no supervisory responsibilities associated with this
• Position involves frequent use of computer keyboard and mouse.
The Harvard Graduate School of Design is passionate about
fostering a diverse, inclusive, respectful, and professional work
environment. Applicants of all race, ability, gender expression and
identity, sexuality, religion, education, class, national origin, and diverse
backgrounds are encouraged to apply.
Until our return to campus and full operational status, which is still
to-be-determined, this interview process and position will take place in a
modified manner – including virtual interviews, remote onboarding, and remote
In order to be considered for this role, a cover letter is required.
Candidates must be authorized to work in the United States now and in the
future. We regret that we cannot sponsor a work visa.
Bachelor’s degree preferred.
3+ years’ experience in donor
relations, development data management, or other aspects of development
preferred, ideally within an academic institution.
Exceptional writing and proofreading skills are required.
Microsoft Office and solid computer
skills in a PC environment with the capability to master new software applications
and technologies in database management.
Strong knowledge of Excel and Word are required for extensive mail merges.
Must be highly organized, strong attention to detail,
conscientious, and efficient, with an ability to handle multiple tasks
accurately under deadline pressure.
Ability to anticipate, take initiative, and resolve problems to
effectively fulfill responsibilities.
Ability to work independently and flexibly.
Comfortable using extreme discretion when working with highly
Ability to locate
and interpret biographic, donation, and financial information with the
University’s alumni and development database, as well as strong experience with
Effective in working with wide audiences including the highest
level of GSD constituents.
Experience with SharePoint, Salesforce Email Marketing Cloud is
May 15, 2021
$53,000 - $83,000
About this Organization:
Harvard University is devoted to excellence in teaching, learning, and
research, and to developing leaders in many disciplines who make a
difference globally. The University, which is based in Cambridge and
Boston, Massachusetts, has an enrollment of over 20,000 degree
candidates, including undergraduate, graduate, and professional
students. Harvard has more than 360,000 alumni around the world.
Harvard University is an equal opportunity employer committed to diversity.