Johnson String Instrument

1029 Chestnut Street
Newton Upper Falls, MA 02464

Date Posted:
April 12, 2021

Eastern Massachusetts



School Services Manager

Johnson String Instrument is a large family-owned music instrument retailer that provides high-quality musical instruments and accessories to talented musicians of all levels. As our School Services Manager you will join our growing business to provide experience and leadership to our valued team of Educational Representatives.
  • Responsible for the hiring, training and development of School Service team, including regular team meetings and one-on-one employee meetings
  • Responsible for administrative review of A/R Aging and Rental Service Trip logistics to develop individualized curriculum and goals for each team member
  • Collaborate with the Director of Sales to complete School Rental Program RFP/Bid responses.
  • Manage Schedule and Staffing for school visits and rental events
  • Assist with forecasting of both rental instrument and small goods needs
  • Liaison between JSI and Johnson String Project program participants
  • Participate in company-wide strategic planning
  • Schedule will be 40 hours: Monday-Friday
  • Availability to work long hours, including nights (seasonally) and weekends (occasionally) is required. Occasional overnight travel

  • Strong leadership skills
  • Ability to maintain focus in a fast-paced environment
  • Self-motivated with high level of energy
  • Professional and friendly demeanor
  • Outstanding customer service skills
  • Excellent written and verbal communication skills
  • Strong problem-solving and organizational skills
  • Bachelor’s Degree or equivalent experience required
  • 3-5 years of relevant work experience
  • Must have valid driver’s license, clean driving record, and be comfortable operating 20-foot vans
  • Must be able to pass background check and/or a CORI
How To Apply:

Please forward a resume with cover letter and references to be considered for this position.

Apply by:
May 01, 2021
$50,000 - $60,000
About this Organization:
Johnson String Instrument was established in 1976 by Roger and Carol Johnson. JSI has been serving the Greater Boston string-playing community ever since. Together with our bowed instrument sales division at Carriage House Violins, we form New England’s largest string instrument company, here to offer our customers – beginners through concert artists- the very best in bowed and fretted instruments sales and service. We are one of the first and most prominent internet resources for string players.