The Trustees of Reservations

200 High St.
Boston, MA 02110

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Date Posted:
April 06, 2021

Region:
Eastern Massachusetts

Category:
Facilities/Security/Grounds

Type:
Seasonal

Seasonal Welcome Gate Attendant - Ipswich, MA

Description:

The Opportunity:

The Trustees is seeking a seasonal part time Welcome Gate Attendant to work at Appleton Farms to ensure visitors have a positive experience on the property. Attendants welcome all visitors, collect fees, initiate membership discussions, advise about regulations, and answer questions. Welcoming thousands of visitors each year, our gate attendants are often the ones who give visitors their first impression of The Trustees.


In This Role You Will:

  • Greet visitors in a warm and welcoming manner

  • Educate visitors about fees and how they may pay the nonmember parking fee

  • Educate visitors about the benefits of Trustees membership and how they can join

  • Inform visitors about pertinent regulations

  • Answer questions about the property, special events, programs, and more

  • Respond professionally when conflict occurs; share incident reports with supervisor

  • Report safety concerns, incidents, and maintenance needs

  • Light cleaning of the gate booth

  • Other duties as assigned

Qualifications:

Qualifications:

  • Experience working in a high-paced customer service setting is strongly desired

  • Outgoing personality and comfortable engaging visitors in conversation

  • Must be rigorously detail-oriented

  • Capable of working both independently and cooperatively with other staff

  • Able to keep one’s cool while working to resolve conflict with unsatisfied visitors

  • Background check required

  • Flexibility to work holidays, evenings, and weekends required

  • Comfortable being outdoors in variable conditions

  • Candidates should be able to lift 40 pounds and be comfortable on feet for extended period


Compensation and Benefits:

This is a seasonal, non-exempt, hourly position. The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors and distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.


About The Trustees

The Trustees is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. Today, the places we care about are going fast, and the forces undermining them, including climate change, are moving faster.?Our passion is to protect and share with everyone the irreplaceable natural and cultural treasures under our care.?We are funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000 member households.

In addition to being an Equal Opportunity Employer, The Trustees aims to create a thriving, inclusive workplace that values each member of its team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.

The Trustees has been featured in the Top 100 Women-Led Organizations in Massachusetts for six consecutive years. The Trustees is a signer of the Boston Women’s Workforce Council and a Member of the Boston College Center for Work and Family.

?We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.

How To Apply:
Please apply online via the trustees website linked here.
Apply by:
June 01, 2021
Salary:
13.50
About this Organization:
The Trustees of Reservations is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. We preserve and protect places of natural, scenic and historic beauty and hold these “reservations” in “trust” for public use and enjoyment. Our passion is to improve the quality of life in the Commonwealth, using our properties and their many programs as a powerful and compelling platform to engage more residents and visitors in our mission-driven work. We believe in protecting the irreplaceable forever, for everyone.  Today, we care for 117 special reservations -- from beaches to farms, gardens and historic sites – within minutes of every resident. Funded and supported entirely by our nearly 2 million visitors and supporters, and more than 60,000 member households, we invite you to find your place.