The Trustees is seeking a seasonal part time Welcome Gate Attendant to work at Appleton Farms to ensure visitors have a positive experience on the property. Attendants welcome all visitors, collect fees, initiate membership discussions, advise about regulations, and answer questions. Welcoming thousands of visitors each year, our gate attendants are often the ones who give visitors their first impression of The Trustees.
In This Role You Will:
Greet visitors in a warm and welcoming manner
Educate visitors about fees and how they may pay the nonmember parking fee
Educate visitors about the benefits of Trustees membership and how they can join
Inform visitors about pertinent regulations
Answer questions about the property, special events, programs, and more
Respond professionally when conflict occurs; share incident reports with supervisor
Report safety concerns, incidents, and maintenance needs
Light cleaning of the gate booth
Experience working in a high-paced customer service setting is strongly desired
Outgoing personality and comfortable engaging visitors in conversation
Must be rigorously detail-oriented
Capable of working both independently and cooperatively with other staff
Able to keep one’s cool while working to resolve conflict with unsatisfied visitors
Background check required
Flexibility to work holidays, evenings, and weekends required
Comfortable being outdoors in variable conditions
Candidates should be able to lift 40 pounds and be comfortable on feet for extended period
Compensation and Benefits:
This is a seasonal, non-exempt, hourly position. The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors and distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.
About The Trustees
The Trustees is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. Today, the places we care about are going fast, and the forces undermining them, including climate change, are moving faster.?Our passion is to protect and share with everyone the irreplaceable natural and cultural treasures under our care.?We are funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000 member households.
In addition to being an Equal Opportunity Employer, The Trustees aims to create a thriving, inclusive workplace that values each member of its team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.
The Trustees has been featured in the Top 100 Women-Led Organizations in Massachusetts for six consecutive years. The Trustees is a signer of the Boston Women’s Workforce Council and a Member of the Boston College Center for Work and Family.
?We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.