Revolutionary Spaces

206 Washington Street
Boston, MA 02109

Date Posted:
March 18, 2021

Eastern Massachusetts



Visitor Experience Manager


Position:Visitor Experience Manager

Supervisor:Director of Visitor Experience & Content Development

Type:40 hours per week; exempt

Salary Range:$50-55,000

Target Start Date: May 10, 2021

Organization Overview

Formed in January 2020, Revolutionary Spaces is a new organization on Boston’s civic and cultural landscape. Our mission is to bring people together to explore the ongoing American struggle to create and sustain a free society as singularly evoked by the two national treasures we care for -- Boston’s Old South Meeting House and Old State House.

Through community partnerships, contemporary forms of storytelling, and important civic conversations, Revolutionary Spaces strives to bring people together to explore the history and continue the work of democracy that took shape in these buildings, located two blocks from each other in the heart of downtown Boston. We are dedicated to creating experiences for our audiences that not only deepen understanding of the past, but also provide a fresh perspective on the world we live in today and help us create new ideas and tools to build a more just and equitable tomorrow.

Revolutionary Spaces is an equal opportunity employer. We center our work on the following values:

  • Inclusion: We are dedicated to diversity, equity, and inclusion and ensuring accessibility on multiple dimensions.
  • Relevance: We are dedicated to creatively linking lessons of the past with the interests and concerns of Boston’s diverse communities today.
  • Boldness of thought: We address challenging topics and promote understanding in response to controversy.
  • Engagement: We encourage people to engage, add their voices to today’s debates, and collaborate with others to discover new ways of thinking.

About the Position

The Visitor Experience Manager position is a new role on the Museum Experience team. Bringing together education, visitor experience, and interpretation under one umbrella, the position offers a unique opportunity to work with a dynamic new organization to reinvent the public experience of two of the nation’s most significant 18th-century buildings and make them relevant and resonant to 21st-century audiences. Working with the Director of Visitor Experience & Content Development, and the entire Museum Experience team, the Visitor Experience Manager will work to reinvent the visitor experience in a post-COVID-19 world as we prepare to reopen in summer, 2021.

Key Responsibilities

  • Manage day-to-day operations of museum interpretation and visitor experience.
  • Manage Visitor Experience team, including part-time staff and supervisor(s).
  • Plan and execute training of Visitor Experience Supervisor and Visitor Experience Staff collaboratively with Museum Experience team.
  • Assist Director of Visitor Experience & Content Development on development of new tours, gallery talks and other visitor experience & education programs.
  • Assist in coordination and execution of educational and visitor experience programs for schools and adult groups.
  • Work collaboratively with the Museum Experience team on a broad portfolio of museum programming for diverse and eclectic audiences.


  • 3+ years’ experience in relevant field
  • Past experience with museums or education preferred but not required
  • Excellent writing/editing skills, and demonstrated ability to make complex information accessible to various audiences including the general public, families, and educators
  • Program management experience and strong attention to detail
  • Ability to thrive in a fast-paced, entrepreneurial, and creative environment
  • Experience in building and managing highly collaborative stakeholder relationships Attention to detail, ability to multitask and self-manage multiple projects
  • Desire to make Revolutionary Era history relevant to contemporary audiences and to widen its reach
  • Proficiency in Google Suite and Microsoft Office suite

Physical Requirements

Candidates will be expected to work out of offices and historic sites in downtown Boston as the sites reopen. Some staff offices are located on the third floor of a 300 year old historic building without an elevator. Candidates should be able to carry equipment and supplies up and down stairs.


Generous vacation, sick and Federal holidays schedule; 403b with 5% match after one year; Health insurance; Life, AD&D, and Long-Term Disability insurance; FSA Medical & Dependent care accounts; and free admission to many local museums.

How To Apply:

To apply, please email with your resume and cover letter.

Apply by:
April 09, 2021
$50,000 - $55,000
About this Organization:

Revolutionary Spaces connects people to the history and personal practice of democracy through an encounter with two of the nation’s most important Revolutionary sites, Boston’s Old State House and the Old South Meeting House.

We believe that each person has an important role to play in sustaining democracy and shaping our shared society. Through our interpretive programming – exhibits, tours, theatrical performances, visual art installations, and facilitated conversations – we seek to inspire all people to wrestle with the question of how to draw the circle of “We” in “We the People”.