122 North Street
Pittsfield, MA 01201
Date Posted: March 16, 2021
Region: Western Massachusetts
Barrington Stage Company is seeking an Assistant Box Office Manager to join our team in Pittsfield, MA for the summer season. BSC is a not-for-profit professional theatre company in the Berkshires with a three-fold mission: to produce top notch, compelling work; to develop new plays and musicals; and to engage our community with vibrant, inclusive educational outreach programs.
Barrington Stage is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age. We strongly encourage candidates of color, and/or from diverse backgrounds/underrepresented groups to apply.
Provide outstanding customer service to patrons, fulfilling orders via phone and in person and welcoming patrons to our spaces.
Assist in management of the database, including running reports, conducting analysis and overseeing regular data cleaning to ensure accuracy.
Oversee daily operations including running house, performance and end of day reports, and fulfilling comp ticket requests.
Work with the other managers to oversee interns daily work
Lead Will Call and walkup sales for our events
Familiar with a Point of Sale or Customer Relationship Management system
Proficient with Microsoft Office and Google Suite
Experience managing and motivating a team
Customer service experience is required, a variety of roles encouraged
Must be comfortable handling/counting cash and working with financial statements
Ready to engage with the public on a daily basis, resolving conflicts and providing a seamless experience from purchase to show
Attention to detail with the ability to work independently
Flexible schedule; box office hours include evenings and weekends while in performance.
This position is full-time seasonal, Mid-May through Early-September. Pay is $685 per week plus housing.
A free service of Mass Cultural Council.
Homepage banner image: Detail of glassworks by Carrie Gustafson (Mass Cultural Council Crafts Fellow ’11).