Yiddish Book Center

1021 West Street
Amherst, MA 01002
Website
Email

Date Posted:
March 09, 2021

Region:
Western Massachusetts

Category:
Retail/Sales/Waitstaff

Type:
Full-Time

Museum Store Manager

Description:

The Yiddish Book Center seeks a Museum Store Manager who will be responsible for overall operations of the Center’s book and giftshop, including its online counterpart on the Center’s website. This includes maintaining and developing a selection of products related to Yiddish language and culture, creating engaging presentation of store content both onsite and online, as well as overseeing daily operations, financial reporting, and use of business systems for furthering the store’s and the organization’s objectives. 

Key Responsibilities:

MERCHANDISING AND PROMOTION

  • Maintain and explore new merchandise that reflect and enhance the Yiddish Book Center’s mission, and that support the Center’s educational and public programs.
  • Create attractive displays and promote Yiddish Book Center products onsite and in online and print media.
  • Support sales of the Center’s publications, especially titles from the Center’s White Goat Press publishing venture
  • Recommend products for Yiddish Book Center branding, and support efforts to develop approved items.
  • Plan promotions and help market shop in traditional and social media, in conjunction with communications department.

ONLINE STORE

  • Manage store website, including keeping online content fresh and lively, updating the storefront/homepage, maintaining site navigation, and presenting products in creative ways.
  • Making the best use of online technology to track and analyze sales, manage pricing and inventory; and explore new tools for enhancing current functions (i.e. shipping systems, sale of digital content, etc.)
  • Prepare promotions for regular e-newsletter, work with Communications and other staff to develop online sales outreach campaigns around holidays and other themes (Hanukkah, Passover, summer reading, etc.)


OPERATIONS AND FULFILLMENT

  • Maintain effective systems for managing store purchasing, shipping/receiving, marketing, sales, and inventory tracking.
  • Generate monthly financial reports and work with accounting department to maintain appropriate financial processes and procedures
  • Oversee and manage the year-end physical inventory process
  • Oversee daily operations: morning opening, cashing out, customer sales, daily reporting.
  • Issue, record and receive purchases in retail system to ensure accurate inventory and pricing management.
  • Process mail and web orders and respond to emails, phone calls and other correspondence in a timely fashion.
  • Work with Yiddish book department to assist with processing and fulfillment of Yiddish book orders.
  • Establish and document retail procedures, and train shop staff accordingly.
  • Ensure displays are well-kept and shelves well-stocked.
  • Staff the gift shop with additional personnel as needed, and train, mentor and monitor sales staff
  • Ensure accuracy of sales and reporting


Physical Demands and Work Environment

The position requires working at desk and using a computer for prolonged periods of time. The position also requires standing, walking, bending, climbing, and reaching (including packing, unpacking, moving, and shelving of books). Work will usually be performed in an office environment and museum spaces. Some work may be conducted remotely.

The Yiddish Book Center is an equal opportunity employer.


Qualifications:
  • Minimum two years of retail experience, including sales, purchasing, and display.
  • Experience with retail systems, marketing, and staff management.
  • Understanding of basic business practices, and facility with software and systems
  • Highly collaborative style and the ability to work withthe public, as well as with vendors, authors, suppliers, staff.
  • Sunday work required when Center re-opens to the public
  • College or Associates degree.
  • Familiarity with Jewish history and/or Yiddish a plus.
How To Apply:
Send cover letter and resume to rsilnutzer@yiddishbookcenter.org
Apply by:
May 04, 2021
Salary:
$40,000 - $45,000
About this Organization:
The Yiddish Book Center is a nonprofit organization working to tell the whole Jewish story by rescuing, translating, and disseminating Yiddish books and presenting innovative educational programs that broaden understanding of modern Jewish identity.