Boston Ballet

19 Clarendon Street
Boston, MA 02116
Website
Email

Date Posted:
April 01, 2021

Region:
Eastern Massachusetts

Category:
Administrative

Type:
Part-Time

Part-Time Studio Administrator

Description:

The Part-Time Studio Administrator is an integral part of the Boston Ballet School (BBS) administration team and provides support on BBS customer service and day-to-day operational needs. He/she will primarily work onsite in our Boston and Newton locations. He/she will act as the main point of contact for faculty, staff, and customers on nights and weekends during Boston Ballet School classes. He/she will maintain a positive, comfortable environment in the studio and communicate regularly to the Assistant Director of Operations and School Program Specialists regarding all operations. He/she will develop and maintain positive relations with parents and students and assist the BBS team in enrolling and retaining prospective and existing customers. We are primarily looking for someone who will adhere to our COVID-19 Risk Reduction Plan and is available Sundays and additional hours over the course of the week.

ESSENTIAL DUTIES

Customer Relations

· Act as first point of contact to all constituents entering Boston Ballet buildings. Maintaining a friendly, welcoming environment.

· Maintaining positive relations and open communication with parents and students and all Boston Ballet School staff.

· Answering phone calls and assisting with all school related questions.

· Preparing, scheduling, and following-up on all placement/trial classes.

· Provide the best possible customer service to families by answering BBS phone lines.

· Ensure all students, staff and other visitors adhere to COVID-19 Risk Reduction plan.

Administrative Duties and Operations

· Maintaining student attendance records, including recording absences, scheduling make-up classes, and submitting monthly attendance reports.

· Assisting administrative staff in registration process.

· Returning phone calls as requested.

· Maintaining all correspondence as requested by the Studio Manager and Principal.

· Collecting and recording Boston Ballet School tuition for all student and adult programs.

· Administering nightly adult classes and processing related money.

· Assisting in all Boston Ballet School related performances and auditions.

· Covering other co-workers’ schedules when necessary.

· Other job-related assignments as required.


COVID-19 related responsibilities:

· Check in and check out:

o Ensure all BBS students, employees and chaperones of Children’s Program students complete wellness check and daily attestation

o Perform visual and verbal COVID-19 wellness check for BBS students, employees, and chaperones of Children’s Program students

o When needed, help faculty with supervising student check out

o Monitor attendance for all BBS students

· Cleaning

o In conjunction with full-time faculty and full-time musicians, disinfect BBS studios and/or common areas following COVID-19 guidelines

· Technology

o Provide support with BBS faculty by setting up computers or checking in before classes begin

o Enter and assist in BBS virtual classes whenever needed to admit students from the waiting room, start class, help troubleshoot issues or otherwise support students & staff

o Communicate quickly with the School Program Specialist if issues arise on a shift

Qualifications:

· Flexibility, positive attitude, and good work ethic.

· Excellent attention to detail and organizational skills.

· Excellent computer skills (Proficient in Microsoft Office, experience with Tessitura a plus).

· Basic accounting skills.

· Strong written and verbal (phone and in person) communication skills.

· Comfortable interacting with customers through various channels.

· Ability to work independently and as part of a team.

· Thrives in fast paced environment and excels with multi-tasking.

· Enthusiastic about working with students of all ages and passionate about art education.

· Some background and/or interest in dance/performing arts a plus.

· Ability to travel to both school locations is preferred.

· Sunday availability is required.

· Bilingual candidates are strongly encouraged to apply.


Boston Ballet is an equal employment opportunity employer

How To Apply:

To apply for this position, please send a resume and cover letter to jobs@bostonballet.org. IMPORTANT – PLEASE INCLUDE THE NAME OF THE POSITION FOR WHICH YOU ARE APPLYING AND STUDIO LOCATION PREFERENCE IN THE SUBJECT LINE OF YOUR E-MAIL. No phone calls please.

Apply by:
May 27, 2021
Salary:
13.50
About this Organization:
Since 1963, Boston Ballet has been one of the leading dance companies in the world on stage, in the studio and in the community. Under the leadership of Artistic Director Mikko Nissinen and Executive Director Max Hodges, the Company maintains an internationally acclaimed repertoire and the largest ballet school in North America, Boston Ballet School.

Boston Ballet maintains a repertoire of classical, neo-classical and contemporary works, ranging from full-length story ballets to new works by some of today's finest choreographers. Boston Ballet's second company, Boston Ballet II, is comprised of pre-professional dancers who gain experience by performing with the Company and independently, presenting lecture-demonstrations and special programs to audiences throughout the Northeast.