The Trustees is seeking part time Beach Attendants for Crane Beach at The Crane Estate to assist visitors, educate the public, enforce rules, provide beach transports, support bath house personnel and collect daily beach entry passes. Beach Attendants ensure that thousands of visitors each year have a positive experience on the property by answering questions, promoting the organization, and greeting visitors at the entry. Will perform general cleaning of the facilities. The ability to work both weekend and weekday shifts is required. Willingness to be flexible to support all areas within the organization.
In This Role You Will:
Represent The Trustees in accordance with the messages developed and provided by the organization’s Engagement Department.
Efficiently use of point-of-sale software for day use visitor transactions.
Monitor the flow of beach patrons into facility bath houses, in accordance with COVID protocols.
Monitor cleanliness of and supplies in bath houses when cleaning personnel are not on duty.
Transportation of beach patrons to and from parking lot and beach, as required.
Greet visitors in a warm and welcoming manner while also enforcing daily fees.
Open facilities in the morning & closing facilities at night on a timely basis in a complete fashion.
Perform basic facility maintenance procedures carried out, on a daily basis.
Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy. Track visitation of members, residents & visitors.
Be willing to follow checklists to ensure consistent delivery of services.
Report safety concerns, incidents, and maintenance needs to the Beach Management.
Enforce rules and regulations.
Assist in the distribution and collection of survey data from Trustees' visitors.
Explain the benefits of Trustees membership and promoting special events.
Other duties as assigned.
Have a strong interest in customer service. Experience in this area is preferred but not mandatory. Self-starter, ability to motivate oneself, operate with a high degree of integrity.
Ability to perform in a public facing environment, making all visitors feel welcome.
Energetic personality. Greeting the public in speaking skills to promote the mission of The Trustees and be capable of working independently or cooperatively with other staff.
Must be comfortable on their feet for extended periods of time and able to lift 40 lbs.
Must be comfortable working on a variety of tasks listed above and have a good eye for detail.
Perform tasks safely and in accordance with The Trustees safety manual.
Behave in a professional manner with their colleagues, property visitors and volunteers.
Background check required. Driving check required.
Flexibility to work holidays, evenings, and weekends is required.
Willingness to drive a Trustees pickup truck and Gator, if required.
Driver’s license preferred but not required.
- Variable outdoor weather conditions.
Compensation and Benefits:??
This is a seasonal, non-exempt, hourly position with an immediate need for part time afternoons and weekends and an optimal term of May 1 to November 1, 2021. The Trustees offers competitive compensation and the opportunity to be part of a dedicated team across the Commonwealth who love the outdoors and distinctive charms of New England, and who believe in celebrating and protecting our special places, for everyone, forever.?
About The Trustees
The Trustees is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. Today, the places we care about are going fast, and the forces undermining them, including climate change, are moving faster.?Our passion is to protect and share with everyone the irreplaceable natural and cultural treasures under our care.?We are funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000 member households.
In addition to being an Equal Opportunity Employer, The Trustees aims to create a thriving, inclusive workplace that values each member of its team. We aspire to reflect and effectively serve the residents and communities of Massachusetts who are at the core of our mission.
The Trustees has been featured in the Top 100 Women-Led Organizations in Massachusetts for six consecutive years. The Trustees is a signer of the Boston Women’s Workforce Council and a Member of the Boston College Center for Work and Family.
We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.