Boston Public Library

700 Boylston Street
Boston, MA 02116

Date Posted:
June 12, 2020

Eastern Massachusetts

Public Relations/Marketing


Communications Assistant


Position Overview:

Brief Job Description (essential functions of the job):

Assists with internal and external communications of the Boston Public Library. Helps raise the profile and enhance the reputation of the Boston Public Library system and its services to the people of Boston and the Commonwealth. Works under supervision and with established guidelines on projects of the Communications Office.

Reports to:

Marketing & Communications Associate or delegate


Scope of Responsibility:

  1. Assist with coordinating promotional support for library and affiliated services, programs, exhibitions, and initiatives.
  1. Assist with content creation for publication in print and on blogs, calendars, social media platforms, electronic newsletters, and websites.
  1. Assist in organizing documents and other materials for administrative, promotional, and/or research purposes.
  1. Assist with the implementation and maintenance of the library’s brand in accordance with established guidelines.
  1. Assist in summarizing and reporting on library programs for promotional purposes.
  1. Assist in maintaining inventory of promotional and marketing materials for office and public services areas at the Central Library in Copley Square and distributing such materials through the system.
  1. Review draft documents and verify they match brand and editorial guidelines.
  1. Assist with the monitoring of professional award and article-writing opportunities in library industry and other related fields.
  1. Assist with creating presentations and assembly of information packets at the direction of the supervisor.
  1. Assist with the maintenance of photo library and media archive under the direction of supervisor.
  1. Assists with research of industry topics, events, and trends as needed at the direction of supervisor.
  1. Periodically travel to BPL locations across the system.
  1. Performs other related duties as assigned.


  • Identifies, plans and prioritizes job responsibilities and tasks; assists in implementing project timelines.
  • Ability to execute library policy.
  • Demonstrates initiative and appropriate independent decision making skills.
  • Communicates effectively and presents ideas clearly.
  • Ability to collaborate with library staff and external partners.
  • Proficiency with MS Word, Outlook, PowerPoint, Excel, and web browser.


  1. Education – High school graduate or equivalent required. Bachelor’s degree from a recognized college or university preferred.
  2. Experience – Minimum of 2 years’ experience in communications or marketing.
  3. Requirements – Demonstrated use of social media platforms. Comfort taking photos or willingness to learn. Demonstrated experience with basic photo editing and resizing. Ability to travel to BPL locations and as part of a team to off-site locations.


  1. Ability to exercise good judgment and focus on detail as required by the job.
  2. Residency - Must be a resident of the City of Boston upon the first day of hire.
  3. CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.
How To Apply:
Please apply for this position through the City of Boston's Career Center portal by visiting the link here:
For questions about this position, please email
Apply by:
August 07, 2020
Salary Min 40,717.79 Salary Max 53,887.11
About this Organization:
A leading American historian has called the Boston Public Library (BPL) one of the five great libraries of the world. Over 3.5 million people visit the Boston Public Library every year to use its collection of twenty two million books, maps, manuscripts, photographs, prints, drawings and other items. Another eight million people connect with the BPL through its website to use its services and the growing collection of electronic resources, downloadable media and digitized rare books, maps and manuscripts.

Among its preeminent collections, the BPL holds a First Folio by William Shakespeare; original music scores by Mozart, Prokofiev and others; and the personal library of President John Adams. In addition, the BPL is home to the renowned Norman B. Leventhal Map Center, which includes over 200,000 historic maps and 5,000 atlases from all over the world. Over 10,000 programs and classes attract thousands of residents from across diverse neighborhoods and cultural groups. Award winning online and in-library homework assistance sessions, literacy classes, author programs and computer training sessions are also a popular draw.

The BPL is a department of the municipal government of Boston and a statutory charitable organization governed by a board of nine Trustees appointed by the Mayor.