Membership Communications Officer
Membership Communications Officer
Museum of Science, Boston
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
The Membership Communications Officer is responsible for executing
the Museum's membership acquisition, renewal and retention campaigns and
communication projects to ensure we continue to grow our engaged
membership base and achieve our financial goals. The Museum of Science
has over 50,000 members and the membership program contributes over $6
million in revenue per year. One highlight of the membership program is
our industry leading automatic renewal program. This role uses marketing
project management skills combined with copy writing and a solid
understanding of email, digital marketing and direct mail best practices
to deliver membership acquisition and retention campaigns that maintain
and enhance the Museum of Science's exceptional membership marketing
- 50,000+ members, representing more than $6 million in annual revenue.
- Develop copy for approximately 500,000 direct marketing acquisition
pieces in approximately 10 campaigns (primarily to lapsed members) and
close to 1 million emails to members, lapsed members and ticket buyers.
- Work with external and internal partners to execute a monthly 5-touch mail/email renewal campaign.
This position is full-time, 40 hours/week, Monday-Friday,
9:00am-5:30pm, plus approximately one weekend a month (offset by two
weekdays off in that week).
Additional coverage over peak periods including school vacation
weeks, the days after Christmas and Thanksgiving and approximately 2-3
evenings per year for member events required
- Bachelors of Science or Arts degree.
- Three (3) or more years of marketing experience.
- Proven written and verbal communication and interpersonal skills.
- At least 6 months of experience either executing email campaigns
with an email service provider AND/OR marketing project management
AND/OR experience using a CRM database.
- Proven track record working in a fast-paced environment.
- Demonstrated Microsoft Office skills.
Benefits for full-time, non-exempt (hourly) staff include: free
parking, T accessibility, 15 vacation days, 12 holidays, 10 sick days,
medical, dental, and vision insurance, short- and long-term disability,
life insurance, retirement and savings plan, health care/dependent care
flex spending plan, employee discounts, employee referral program,
tuition assistance, professional development, direct deposit, free
admission, free Duck Tours, discounted movie passes, and much more!
The Museum of Science is fully committed to Equal Employment
Opportunity and to attracting, retaining, developing and promoting the
most qualified employees without regard to their race, gender, color,
religion, sexual orientation, national origin, age, physical or mental
disability, citizenship status, veteran status, or any other
characteristic prohibited by federal, state or local law. We are
dedicated to providing a work environment free from discrimination and
harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
How To Apply:
For more information, or to apply now, you must go to the website below.
Please DO NOT email your resume to us as we only accept applications
through our website.https://www.applicantpro.com/j/1185117-29461
October 03, 2019
About this Organization:
In 1830, six men interested in natural history established the Boston Society of Natural History, an organization through which they could pursue their common scientific interests. Devoted to collecting and studying natural history specimens, the society displayed its collections in numerous temporary facilities until 1864, when it opened the New England Museum of Natural History at the corner of Berkeley and Boylston Streets in Boston's Back Bay. That Museum is now known world-wide as the Museum of Science.
After World War II, under the leadership of Bradford Washburn, the Society sold the Berkeley Street building, changed its name to the Boston Museum of Science (later, dropping Boston from the name) and negotiated with the Metropolitan District Commission a 99-year lease for land spanning the Charles River Basin, now known as Science Park. In 1948, the Museum designed and built the first traveling planetarium in New England to promote the development of a new Museum building. The cornerstone for the new Museum was laid at Science Park a year later, and a temporary building was erected to house the Museum's collections and staff.
In 1951, the first wing of the new Museum officially opened, making the Museum the first to embrace all the sciences under one roof. Comprising 14,000 square feet of exhibit space, the new Museum's first wing was already much larger than the entire exhibits area of the old Berkeley building. That same year, one of the most endearing and memorable symbols of the Museum, 'Spooky,' the Great Horned Owl, was given to the Museum as an owlet. Spooky lived to the age of 38 years, becoming the oldest known living member of his species.During the next two decades. the Museum greatly expanded its exhibits and facilities. In 1956, the Museum was successful in campaigning for a Science Park MBTA station that now brings visitors to within 200 yards of the Museum. The Charles Hayden Planetarium, funded by major gifts from the Charles Hayden Foundation, opened in 1958.
By 1968, further building expansion was under way as ground was broken for the Museum's west wing which was completed in the early 1970s. The Elihu Thomson Theater of Electricity, which houses the 2 1/2 million-volt Van de Graaff generator -- the two-story tall high voltage electricity generator given to the Museum by the Massachusetts Institute of Technology in 1956-opened in 1980.
The Museum has remained on the cutting edge of science education by developing innovative and interactive exhibits and programs that both entertain and educate.
Two of the Museum's more recent additions, the Hall Wing housing the Roger L. Nichols Gallery for temporary exhibits, and the Mugar Omni Theater, exemplify the Museum of Science's commitment to making science fun and accessible to all. The Mugar Omni Theater, opened in 1987, utilizes state-of-the-art film technology to project larger-than-life images onto a five-story high, domed screen, creating a 'you are there' experience for viewers.
More than 1.6 million people visit the Museum and its more than 400 interactive exhibits each year.