Mass Cultural Council

10 St. James Ave., 3rd floor
Boston, MA 02116

Date Posted:
August 02, 2019

Eastern Massachusetts



Program Officer: Community Initiative


The Mass Cultural Council is the state agency responsible for cultivating a rich cultural life for Massachusetts communities through a wide range of grants, direct services, field building, and advocacy work.

We are currently seeking an individual for the position of Program Officer in the Community Initiative. The Community Initiative staff supports the Local Cultural Council Program, the Cultural District Initiative, and the Festivals program and engages municipalities and other partners through a regional approach.

The Community Initiative seeks to build community capacity for arts and culture. The Program officers support the goal by:
  • Being present in communities
  • Listening to constituents
  • Making connections with, among, and between constituents
  • Supporting constituent efforts

The positions report to the Community Initiative Program Manager, and works closely with three other Program Officers and another Program Manager. Because the agency is dynamic and responsive a flexible and adaptable attitude is crucial.

Responsibilities:The Program Officer will serve as the primary contact for Cultural Districts (CDs) and Local Cultural Councils (LCCs) in three regions and should be able to communicate clearly and effectively, successfully establish relationships with constituents, offer high levels of customer service, diplomatically handle sensitive situations, and respond to constituent requests while meeting other important deadlines. The Program Officer will:

  • Conduct regular site visits to assigned communities
  • Assist in the development and administration of services and programs for CDs and LCCs
  • Respond to inquiries from CD and LCC volunteers, staff, applicants, partners, and municipal officials (by phone, email, and in-person).
  • Work to support smooth administration of the Cultural District Initiative and LCC Program on the local level.
  • Provide guidance and support to LCCs and CDs in assigned regions
  • Work to strengthen the connection between LCCs and CDs at the local level.
  • Promote regional approach to support Community work.
  • Provide guidance to LCCs in their role as grant makers and as grantees of the Mass Cultural Council including guidelines, procedural, and reporting requirements.

In addition to the above responsibilities, the Program Officer will have the opportunity to develop other areas of focus within the Community Initiative over time.

General Duties:
  • Represent the Mass Cultural Council in a wide range of public settings, meetings, events, conferences, etc.
  • Contribute to and play an active role in agency wide activities and initiatives

Please consider applying if…

You have at least three to five years of relevant work experience. Relevant experience can include work in areas such as:

  • Municipal government
  • Cultural organizations
  • Arts administration
  • Community development or organizing
  • Constituent Service
  • Grant making
  • You enjoy providing customer service and meeting new people.
  • You are willing to work occasional nights and weekends, knowing that the agency is committed to maintaining a healthy work-life balance. 
  • You have a driver’s license and enjoy traveling regularly in-state (you don't have to own a car).

Required Skills - We are looking for someone that…

  • Works well as part of a team.
  • Can successfully build relationships with and between a wide variety of constituents.
  • Provides excellent customer/constituent service.
  • Has excellent writing and communication skills.
  • Has an aptitude and interest in capturing stories in visual and written formats.
  • Has strong administrative, organizational, and time management skills.
  • Manages details well under pressure.
  • Is proficient in Microsoft Word/Excel/Access/Outlook.
  • Can effectively use social media (Facebook, Twitter, Instagram) in a professional context.

How To Apply:
Applicants should provide:
  1. A letter of interest 
  2. A résumé
Email materials to with the subject line “Community Program Officer Search”. Please attach letter of interest and resume as one Word or PDF document. Do not send materials as text within an email. You may address your letter of interest to “Community Program Officer Search Committee”.
Apply by:
August 15, 2019
Union position. Grade 10 Step 4 (currently 58,040.32). Excellent benefits including health, dental & vision insurance as well as 15 paid vacation days, 2 personal days, and 15 paid sick days p/year.
About this Organization:

The Mass Cultural Council is a state agency that promotes excellence, inclusion, education, and diversity in the arts, humanities, and sciences to foster a rich cultural life for all Massachusetts residents and contributes to the vitality of our communities and economy.

The Council pursues this mission through a wide range of grants, initiatives, and advocacy for artists, communities, organizations, and schools.

We believe in the power of culture. Working through the arts, humanities, and sciences, culture is a dynamic force for enriching communities, growing the economy, increasing accessibility, and fostering individual creativity. Culture is intrinsically valuable and unique in its ability to lift the human spirit.

We recognize the essential role that a rich cultural life plays in communities and the lives of individuals. To invest in our cultural life is to invest in our shared future.

We partner with artists, communities, organizations, and schools to unleash the power of culture across the Commonwealth.