Zoo New England

One Franklin Park Road
Boston, MA 02121

Date Posted:
July 30, 2019

Eastern Massachusetts



Director of Education & Volunteer Director of Education & Volunteer ProgramsPrograms



The Education & Volunteer Department at Zoo New England is comprised of three teams – the Core Education programming team, the Youth Programs team and the Volunteer team. All three are closely integrated to create a unified educational experience and conservation message to visitors and program participants as well as others who engage with Zoo New England via outreach activities. The Director of Education & Volunteers is responsible for the day to day operations of the Departments including staff supervision, program planning, and budget management for both the Franklin Park and Stone Zoos. In conjunction with the Executive Vice President of External Affairs, the Director is responsible for short term and long range planning, the establishment of departmental projects and goals and the development of effective strategies to accomplish them. Responsible for conceptualizing, developing and implementing projects related to engagement through volunteers, education and youth programs.

Essential Job Functions

· Manages assigned staff, including selection, job assignment, training and development, evaluation, salary review, promotion, discipline and separation

· Directs the development, implementation and evaluation of education programming. Oversees numerous school, fee-based, grant-funded and special audience programs.

· Directs the development, implementation and evaluation of Educational and Volunteer outreach and programming

· Develops annual action plan for the achievement of set goals.

· Creates and maintains yearly department budgets.

· Tracks spending on all departmental grants and provide detailed progress and spending reports for funders.

· In collaboration with Development Department, seeks, develops, procures and administers grants to support education and outreach programs

· Serves as a liaison to the Education Committee of the Board of Directors.

· Supervises and coordinates the production of all educational/interpretive signage/graphics.

· Attends exhibit design meetings and assist in setting the educational experience/message for all new exhibits

· Oversees the professional development of education staff, interpreters, interns, volunteers and staff.

· Ensures all volunteers, staff and interns are trained to provide a cohesive message

· Works with all departments to maintain best practices in volunteer management through Volunteer department staff

· Serves as a key person for developing and maintaining relationships in a broad range of organizations including volunteer organizations, schools and government agencies. Facilitates partnerships with appropriate collaborators in Greater Boston, nationally and internationally as appropriate. Works on collaborative projects and activities that fit within the Zoo’s mission and education strategy.

· Works with members of Senior Staff in development of the Zoo’s strategic plan, educational mission and marketing strategies for audience growth and outreach

· Serve as senior manager on duty for select days throughout the year.

· Certification in CPR/AED and First Aid; ensure all full-time divisional staff are trained and prepared for role as institutional first responders

· Submit a weekly report to the Executive Vice President of External Affairs.

· Performs other duties as assigned by the Executive Vice President of External Affairs.


 Minimum  Job Requirements

· Bachelor’s Degree in the fields of education, conservation, science/biology or related fields.

· Scheduled hours will be 8:30 a.m. -5:00 p.m. Will also require significant weekend and evening work.

· The Director of Education & Volunteers may spend up to 50% of his/her time at Stone Zoo.

· Excellent computer skills including Microsoft Word, Outlook, Excel, PowerPoint, and Publisher

· Excellent communication skills (verbal and in writing)

· Familiarization with National, State, and City education standards

· Ability to address student groups of all ages and aptitudes

· Outstanding customer service skills, both internal and external

· Team player; ability to work well with Zoo New England staff, project partners, and program participants

· Knowledge of current teaching trends in the environmental education field

· Experience with curriculum development, program implementation, and evaluation

· Ability to provide excellent customer service to ZNE customers, clients, and employees

· Ability to multi-task as part of a fast-paced team

· Appreciation of ZNE’s mission and goals

· Valid driver’s license and a driver in good standing with reliable transportation

· Able to lift 50 pounds and walk over uneven terrain

· Current First Responder & or CPR/AED certification

Preferred Job Requirements

· Master's degree in Environmental Education, Biology or a related field.

· 8+ years experience in supervising an Education Department in a Zoo, aquarium, nature center or museum setting.

How To Apply:

Website: https://www.zoonewengland.org/jobs-volunteering/employment

Fax: 617-445-1671

Mail: Office of Human Resources

Zoo New England

One Franklin Park Road

Boston, MA 02121

Apply by:
September 24, 2019
About this Organization:
Zoo New England is the private, non-profit organization responsible for the operation and management of the Franklin Park Zoo in Boston and the Stone Zoo in Stoneham, Massachusetts.

Zoo New England is dedicated to teaching wildlife and wild land preservation through responsible management and exhibition of wildlife. Our mission is to inspire people to protect and sustain the natural world for future generations by creating fun and engaging experiences that integrate wildlife and conservation programs, research, and education.