Essex Heritage

10 Federal Street, Suite 12
Salem, MA 01970
Website
Email

Date Posted:
August 03, 2021

Region:
Eastern Massachusetts

Category:
Other

Type:
Seasonal

Tour Guide

Description:

Scope and Basic Function: Tour Guide is responsible for leading groups of visitors on walking tours throughout the downtown Salem, MA area. The Guide will provide historically accurate information and help interpret the culture and heritage of Salem for audiences of all ages and backgrounds. Guide will also be responsible for staffing the information desk and actively promoting and selling tickets inside and outside of the Visitor Center when not on tour. Guide should be able to act as a positive, friendly, informed and capable ambassador of the city of Salem.


Please note: this is a seasonal position, hiring immediately, and has a possibility (but no guarantee) that the position could continue into 2022 


Myths & Misconceptions Tour (one hour) - A walking tour that seeks to debunk the myths and explain the misconceptions about the Salem Witch Trials, while stopping at the Witch Trials Memorial, Old Burying Point Cemetery, and the site of the original jail. 

Possible historic interior structure tour (currently in development)

Qualifications:

Knowledge, Skills and Abilities (KSAs) Required:

  • Must have a general knowledge about Salem history and the downtown area and ability to learn and integrate appropriate historical material
  • Must speak clearly and understandably with appropriate pace, cadence and enunciation for speaking to large groups.
  • Must be comfortable speaking to large groups of people and the ability to project voice over loud outdoor noises
  • Must make a commitment to ongoing development of interpretive skills according to best practices in the field. Willingness to adapt interpretation as more information becomes available
  • Positive, upbeat demeanor with strong customer service skills required
  • Required to work weekends
  • Able to walk and stand for long periods of time in all types of weather
  • Able to improvise and adapt to surroundings and challenges
  • Must take the Salem City Guide test to obtain a City Guide License
  • Proficient in handling cash and able to sell tickets using Eventbrite app on an iPad or iphone
  • Support the Visitor Center day-to-day operations, including desk staffing, ticket sales, and program promotion.
  • Other related duties as assigned by supervisor.

Minimum Experience and Education Required:

  • Experience in historical interpretation preferred.
  • Experience in leading tours preferred
  • Strong interest in U.S. History necessary, college degree in History or degree in progress in History preferred.


Supervisory/Managerial Experience and Responsibility:

  • No supervisory experience needed. No management of other employees.
  • Must be able to chaperone tour members and provide guidance to them during tour, including avoiding restricted areas and inappropriate behaviors.
How To Apply:
For more information visit https://essexheritage.org/were-hiring. To apply for this position, send a cover letter and resume to Kathryn Rutkowski, Visitor Services Manager at KathrynR@EssexHeritage.org.
Apply by:
August 28, 2021
Salary:
$20,000 - $35,000
About this Organization:
Essex Heritage is a non-profit organization that rallies our community around preserving and enhancing the unique character of Essex County. Our job is to get residents to actively support over 10,000 historic places that make this area a great place to live. We do this by offering inspiring events and developing programs and partnerships that support the hundreds of heritage organizations and sites within the Heritage Area.