Boston Symphony Orchestra

Human Resources - MCC301 Massachusetts Avenue
Boston, MA 02115

Date Posted:
February 11, 2019

Eastern Massachusetts



Assistant Director of Donor Relations


The Assistant Director of Donor Relations will help lead the strategic planning, coordination, and implementation of a donor-centric stewardship plan to assist the Development Department reach its financial and non-financial goals. Under the direction of the Director of Donor and Volunteer Engagement, this position will partner with all areas within Development to determine the best strategies for effective stewardship of donors through recognition, benefit fulfillment, engagement, gift acceptance and acknowledgement and reporting. In this collaborative role, the Assistant Director of Donor Relations will be a driving force in inspiring and thanking our generous patrons as well as keeping stewardship top of mind to colleagues across the organization.


· In collaboration with the Chief Development Officer and Director of Donor and Volunteer Engagement, design, document, and implement an integrated donor relations program that encompasses stewardship reports, communications, donor recognition lists, event/dedications, plaque installations and the naming of spaces, positions and programs.

· Devise with Development Information Systems (DIS) a method for tracking donor relations plans and information in Tessitura, the BSO’s patron and ticketing database.

· With the Director of Development Communications develop a communications strategy for the donor relations team, including fund reports, impact statements, recognition lists, annual report, among others. Overseer the creation of donor lists for program books, annual reports, and other communications opportunities. Coordinate with DIS as needed on any customized gift acknowledgements.

· Streamline and manage information tracking processes regarding naming opportunities, plaquing, special acknowledgements and any other donor recognition. Develop and assess policies and procedures across the organization. Maintain detailed inventory of naming opportunities and track deferred recognition. Working with Chief Development Officer and Director of Donor and Volunteer Engagement develop standards for recognition gifts and event dedications.

· Manage and coordinate stewardship plan for the Great Benefactors (lifetime donors or $1 million or more), including events, recognition and plaquing.

· Advise on gift acceptance policies, systems and documentation.

· Proactively support the stewardship responsibilities of the development staff including assisting them in coordinating stewardship plans for donors.

· Identify opportunities and execute plans for increased donor recognition and stewardship engagement.

· Support the projection and management of the annual Donor Relations budget.

· Provide oversight and direct management of two (2) donor relations staff members.

· Carry small portfolio of donors, particularly those who have been generous to the organization over their lifetime.

· Other related duties as specified by the Director of Board, Donor and Volunteer Engagement.


 5 or more years of progressively more responsible administrative experience in a non-profit, preferably an arts organization. Donor relations or stewardship experience is required. Collaborative team player who interacts effectively with colleagues on organizational goals through strategic thinking. Demonstrated supervisory experience with a team of one or more staff members. Must be comfortable interacting with board members, donors, musicians and senior management. Ability to work on multiple projects concurrently and work well under pressure. Strong administrative and organizational skills and the ability to handle detailed work accurately and independently. Excellent written and oral communication skills. Proven ability to adhere to timelines and budgets. A pleasant, friendly, and confident demeanor. Experience in office procedure, data management and software applications. College degree or equivalent required. Requires some nights, weekends and travel with occasional overnights.

How To Apply:
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Apply by:
March 29, 2019
About this Organization:
The Boston Symphony Orchestra, Inc., was founded in 1881 and is comprised of major sub-organizations including Boston Symphony Orchestra, Tanglewood Music Center, Days in the Arts, Tanglewood Festival Chorus, the Boston Pops, Esplanade Pops, and the Chamber Players.

The Boston Symphony Orchestra performs in historic Symphony Hall from October through May under the direction of Maestro Andris Nelsons. The Boston Pops Orchestra, under conductor Keith Lockhart, performs in Symphony Hall during May and June in addition to, annual series Holiday Pops concerts in December. In July and August the orchestra performs at Tanglewood, its summer home in the magnificent Berkshires of western Massachusetts. The administrative offices of the BSO employ approximately 175 people.