New England Aquarium

Central Wharf
Boston, MA 02110

Date Posted:
February 05, 2019

Central Massachusetts



Annual Giving Officer


Supporting the New England Aquarium's mission and Development Department's goals, the Annual Giving Officer is responsible for managing strategy and operations for the NEAq's annual fund and giving societies, building relationships with annual giving donors, supporting society and young professional events, executing direct mail and digital appeals, and communicating knowledgably about the Aquarium to a wide range of constituencies. As part of the Membership team, the Annual Giving Officer plays an integral role in building a ladder of engagement designed to grow unrestricted giving and develop a robust donor pipeline. The Annual Giving Officer will carry a portfolio of donors and prospects and serve as the primary contact for all society-level donors. Success in this position will be demonstrated largely, but not solely, through increased participation and the realization of clear fiscal benchmarks. Please note the aquariums fiscal year end is on December 31st.
*A cover letter is required in order to be considered*

Monday Friday, approximately 35 hours weekly with the understanding the position will require some evening and weekend events.

Annual Giving Essential Functions

  1. Manages the day-to-day running of the New England Aquarium's Annual Fund and Giving Society Program (Navigator, Conservation, and The Tide) ensuring that clearly defined fiscal goals are attained, solicitation calendar deadlines are met, and all stakeholders are kept involved.
  2. Partner with the Manager of Research and Prospect Management to identify new society prospects while effectively managing existing society relationships. Attend prospect management meetings, utilize standard development tracking mechanisms, and contribute best practice input on pipeline development.
  3. Implement direct mail and digital strategy developed in partnership with the Director and an external consultant to build pipeline of donors and increase annual giving revenue.
  4. Serve as primary contact for all annual fund or giving society enquiries.
  5. Spend 20% of time managing a portfolio of annual giving prospects and donors call, email, write, and visit donors at the $1,500 to $25,000 level to renew and upgrade their giving.
  6. Manage all aspects of society membership such as benefit fulfillment. Reviews, updates and creates policies, procedures, and benefits aligned with industry best practices on an annual basis.
  7. Work closely with Development Operations department in all matters pertaining to data, reporting, and assessment of fundraising progress to ensure targets are met.
  8. Attend development events and board meetings as needed. Note also that the Aquarium's fiscal year end on December 31st, so the holiday period is a peak period for all front line fund-raisers essential functions.
  9. Collaborate with Director and Donor Relations team to create and implement annual donor society events, including but not limited to, annual Society Friends and Family night, The Tide, President's Dinner and Society Appreciation Night.

Minimum Training and Experience

Bachelor's degree required with a minimum of five years experience in fundraising with demonstrated success in annual fund raising, membership, or related field.

Knowledge, Skills and Abilities

  • Experience creating and managing direct mail and digital marketing campaigns.
  • Experience managing donors in a fundraising and/or nonprofit environment.
  • Professional maturity, judgment, and decisiveness to inspire confidence among other staff, senior administration, and donors
  • Ability to work independently and as part of a dynamic, collaborative team.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication and interpersonal skills.
  • Ability to manage multiple projects and deadlines and to deliver timely results.
  • Ability to maintain confidential information.
  • Must be available for some evening and weekend events.
  • Good sense of humor and inquisitive nature.
  • Proficiency in Microsoft Office and Raiser's Edge strongly preferred.
  • Previous non-profit experience preferred.
  • Interest in ocean conservation preferred.

How To Apply:

For more information and to apply online please visit:

New England Aquarium is an equal opportunity/affirmative action employer committed to diversity in the workplace. EOE/M/F/Vet/Disability

Apply by:
February 17, 2019
About this Organization:
Founded in 1969, the New England Aquarium is a global leader in ocean exploration and marine conservation. The Aquarium is redefining what it means to be an aquarium: combining education, entertainment and action to address the most challenging problems facing the ocean. Through a wide variety of educational programs and conservation initiatives, we make a lasting impact globally.