Commonwealth Shakespeare Company

Babson College, Sorenson Center, 231 Forest Street
Babson Park, MA 02457

Date Posted:
February 20, 2019

Eastern Massachusetts



Assistant FOH Manager Shakespeare on the Common: Summer 2019


The Assistant Front-of-House (FOH) Manager will work closely with the FOH Manager and CSC staff to ensure an excellent experience for audiences at Free Shakespeare on the Common production of Cymbeline, playing July 17 – August 4, 2019, on the Boston Common.

Administrative Responsibilities: With FOH Manager, supervise Audience Services Interns (Volunteer Coordinator and Friends Section House Manager); assist with volunteer recruitment; assist with FOH and accessibility training for Apprentice Program students; support CSC staff in planning special summer events; and provide general office support, as needed.

Front-of-House Responsibilities: Once onsite, the Assistant FOH manager will report to the FOH Manager. They will keep close inventory of concessions, merchandise and chair rental sales; be a point of contact for volunteers and CSC Apprentices working Front-of-House; and interact with audience members, answering questions and providing a positive audience experience. This position will require some lifting (up to 50 lbs.) and being on your feet for multiple hours at a time, sometimes in inclement weather (heat or rain). All FOH staff participate in nightly site set-up/break-down including, but not limited to: moving and setting-up pop-up tents, rental chairs, folding tables; organizing merchandise; setting up signage (lawn signs and sandwich boards); distributing 30 lbs. boxes of programs.

Dates of Employment: Approximately June 17 – August 15. Prior to moving to the Common on July 13, position requires 8-10 hours of work per week at our offices at Babson College (Wellesley, MA). During the run of the show (July 17 –August 4), work days are 6 days a week, 8-10 hours per day (afternoons and evenings). After the show closes, hours return to 8-10 hours/week until August 15. Dates and times are subject to change.

  • Experience with Microsoft Office, G-Suite (Google docs) and web-based research required.
  • Applicants must be able to provide their own laptop for work done during office hours.
  • Experience leading and training young professionals preferred.
  • Attention to detail and the ability to maintain calm and focused under pressure are essential.
  • Applicants must have a professional demeanor, collaborative spirit, and good sense of humor.
  • Must be able to meet the physical requirements of the position (see FOH Responsibilities section for details on specific tasks).
  • Previous House Management and/or customer service experience required.
  • Experience working in outdoor venues highly desirable.
  • Familiarity and experience with best practices for serving patrons with disabilities preferred.
Transportation: Commonwealth Shakespeare Company is the Theatre-in-Residence at Babson College (Wellesley, MA). Applicants must provide their own means of transportation to Wellesley and the Boston Common.
How To Apply:
E-mail a cover letter and resume to with “Assistant Front of House Manager” in the subject line. Applications will be reviewed on a rolling basis until the position has been filled. Please apply by March 1, 2019 for priority consideration. No phone calls, please.
Apply by:
March 01, 2019
$1,750 stipend. Reserved chairs in the Friends Section at Cymbeline for family and friends
About this Organization:

Commonwealth Shakespeare Company (CSC), best known for its annual free performances on the Boston Common, is a non-profit organization founded in 1996, dedicated to the core values of artistic excellence, accessibility, and education. CSC’s Free Shakespeare on the Common has served over one million audience members over its 23-year history, and has become a beloved summer tradition enjoyed by nearly 75,000 people annually.

In 2013, CSC became the Theatre-in-Residence at Babson College in Wellesley, Massachusetts. In addition to the annual Boston Common production, CSC presents several plays and staged readings at both the Sorenson Center for the Arts at Babson and at various venues throughout Boston, including Theatre in the Rough, Shakespeare & the Law, and Shakespeare & Leadership. CSC fulfills its educational mission with actor-training programs for pre-professional and professional actors through the summer Apprentice program and CSC2. To learn more about these programs, visit