USS Constitution Museum

P.O. Box 291812
Boston, MA 02129

Date Posted:
January 24, 2019

Eastern Massachusetts



Group Reservations Coordinator


The USS Constitution Museum seeks an organized and customer service oriented individual for the Group Reservations Coordinator position. The Group Reservations Coordinator is responsible for all tasks related to coordinating group visits to the Museum, including answering all inquiries regarding group visits; promoting program options to student, youth, and adult groups; ensuring all group visit policies, confirmations, invoices, and other pertinent materials are sent to groups in a timely manner; maintaining the schedule of reserved group visits and programs in the Museum’s database; consistently updating records and reporting information to senior staff members in the Museum Learning department; processing payments and tracking grant-funding in a timely and responsible manner; and providing excellent customer service to all guests.


The successful candidate will have excellent customer and visitor service qualities including a professional demeanor, sound judgment, problem solving skills, and a positive attitude. Strong written and verbal communication skills especially the ability to communicate effectively and diplomatically are required. Must be comfortable working independently and reporting to team members. The successful candidate will be detail-oriented and able to multi-task. Experience with database systems required. Museum experience desired, but not necessary.

The Group Reservations Coordinator is a part-time (20 hrs/wk) position. Given the nature of the position, the Group Reservations Coordinator will have availability to work 4 hours each day Monday – Friday.
How To Apply:

Interested individuals should send cover letter, resume, and references to Only those selected for an interview will be contacted. EOE.

Apply by:
February 22, 2019
About this Organization:
USS Constitution Museum is a private, non-profit organization that serves as the memory and educational voice of USS CONSTITUTION, by collecting, preserving, and interpreting the stories of 'Old Ironsides' and the people associated with her.