Longy School of Music of Bard College

27 Garden St
Cambridge, MA 02138

Date Posted:
January 22, 2019

Eastern Massachusetts



Front Desk Receptionist


The Longy School of Music of Bard College is seeking a full-time Front Desk Receptionist to begin immediately. The Front Desk Receptionist serves as the initial customer service contact for the School’s incoming calls and for walk-in inquiries made by students, faculty, staff, and guests. The Front Desk Receptionist provides general administrative support to staff and maintains organized information and communication systems. In addition to handling daily inquiries, this position coordinates room reservations and scheduling of studio and performance spaces. The Front Desk Receptionist reports to the Facilities Manager.


  • Ensures that the front office is open for business promptly at 9:00 a.m., Monday – Friday.
  • Answers the main telephone line for Longy School of Music, directs calls, and responds to walk-in student, faculty, staff, and guest inquiries.
  • Sorts, delivers, and meters all incoming and outgoing mail and express deliveries.
  • Provides general office management support, including ordering office supplies and maintaining phone lists.
  • Monitors and reserves parking for faculty and staff.
  • Collaborates with the Concert Office and responds to inquiries about Longy concerts and events. Manages recital room rentals, drafts concert rental contracts and oversees concert rental and billing.
  • Oversees campus-wide scheduling using the Asimut system. Scheduling responsibilities include organizing the schedule for classes and lessons, daily one-time reservations, student chamber reservations, and staff meetings.
  • Assigns student lockers and manages instrument closet keys.
  • Oversees student workers staffing of the front desk as needed.
  • Other duties as assigned.
  • Two years of customer service or related administrative experience necessary.
  • Strong interpersonal and customer service skills, with ability to act as a positive ambassador for the School.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple priorities and to work independently.
  • Ability to work with a wide variety of personalities, ages, and temperaments.
  • Experience using Microsoft Office and spreadsheets preferred.
  • Knowledge of, and affinity for, the arts and/or music is helpful.


Longy offers a competitive salary plus an Open Time Off Policy (OPTO) which includes a generous Family Medical Leave policy of 12 paid weeks. Longy also offers discounts on tuition at Longy, enrollment in Longy’s retirement plan, group health, vision and dental plans, life and long-term disability insurance, flexible spending account, and qualified transportation programs.

How To Apply:

Please submit cover letter and resume to: Charles Clark, Facilities Manager, Longy School of Music of Bard College, 27 Garden Street, Cambridge, MA 02138. To apply via e-mail, include Front Desk Receptionist in subject line and send to: jobs@longy.edu.

Apply by:
February 28, 2019
About this Organization:


Longy School of Music of Bard College trains musicians to make a difference in their world with a social imperative that is at the core of the School’s curriculum. Breaking down the traditional conservatory constraints, Longy prepares its students to lead meaningful lives in music through project-based learning courses and performances alongside professional partners. Internationally recognized for its efforts to meet a changing musical landscape head-on, Longy gives its graduates the opportunity to perform professionally, teach in a variety of settings, and expand access within classical music.

Longy’s innovative curriculum compels students to explore their artistry, take risks, hone their technique, and become the musician the world needs them to be. Spearheaded by world-class faculty, Longy promotes profound musical understanding and technical mastery and inspires growth of imagination, fostering an attitude of inquiry about the musician's role in the world.

Longy School of Music of Bard College is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, ancestry, gender or gender identity, sexual orientation, physical or mental disability, marital or veteran status, or age. Longy values the diversity of its community.