Broadway in Boston

539 Washington St
Boston, MA 02111

Date Posted:
January 11, 2019

Eastern Massachusetts



Front of House Staff Member

The Charles Playhouse is seeking individuals with daytime availability and superb customer service skills to join our Front of House team. While most of Blue Man Group’s performances take place during nights and weekends, there are various times during the year where we have weekday matinee performances. The ideal candidate for this position is someone with a flexible schedule and who is available for shifts in the late morning/early afternoon. Ideally, candidates hired will stay on our roster until the season has concluded in late Summer 2019.
Initial training will need to take place on a weekend or weeknight and, occasionally, there may be an opportunity to pick up additional shifts. This position will primarily be scheduled for daytime performances.
Candidates should be self-motivated and able to think fast on their feet. Blue Man Group is not your traditional theater show and this is not a traditional usher position. We have a jubilant audience who will keep you on your toes. You will work hard and, hopefully, love coming to work.
Duties and Responsibilities
-Preparing the theatre, its lobby, and the lounge for the public.
-Engaging with our audience in a welcoming way. Scanning Tickets. Seating patrons. Directing the flow of the crowd. Answering and addressing audience inquiries.
-Watching over patron and performer safety and comfort during performances.
-Ensuring props that make their way into the audience are retrieved.
-Helping to create an excellent audience experience by providing top notch guest services, before, during, and after each show.
-Clearing the theater after each performance and assisting with post show Meet and Greet.
-Maintaining the cleanliness of the lower lobby, lounge and bathrooms before and during show times.
-Proudly representing the Blue Man Group and The Charles Playhouse.
About this Organization:
The Charles Playhouse is owned by Broadway In Boston, a part of the Broadway Across America network and Boston’s leading theatrical presenter and producer of Broadway since 1984. Broadway In Boston is the exclusive presenter of touring Broadway shows at the Boston Opera House and the owner/operator of The Charles Playhouse, home to the comedy whodunit Shear Madness and the long-running smash hit Blue Man Group.
We are committed to building a creative and dynamic workplace that celebrates individual differences and diversity and treats everyone with fairness and respect. BIB does not discriminate in practices of employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, gender identity, marital status, veteran status, disability, or any other category protected by federal, state, or local regulations.
- Adaptable within a fast paced theatrical environment.
- Ability to provide outstanding customer service.
- An understanding of how to provide an enjoyable and safe environment.
- Responsible, friendly and team oriented.
- Able to stay calm in the event of an emergency to assist with evacuation of building.
- Standing for periods of time is required.
- Must be comfortable with show time cleaning duties.
- Detail oriented.
How To Apply:
Apply here.
Apply by:
February 28, 2019
About this Organization:
Broadway In Boston is the leading theatrical presenter and producer of Broadway since 1984 in Massachusetts.