Actors' Shakespeare Project

442 Bunker Hill Street
Charlestown, MA 02129

Date Posted:
January 10, 2019

Eastern Massachusetts



House Manager


Statement of Responsibilities:

The primary responsibility of this position is to provide all of ASP’s audiences a positive, professional, engaging, and cohesive experience. The House Manager is a prominent liaison with ASP’s patrons, community partners, and general public. The House Manager is the face of ASP at all performances, and serves as the primary point of contact for our patrons.

Duties include but are not limited to:

o have a working knowledge of ASP’s mission and programs

o attend the Front of House (FOH) set-up, dress rehearsal, opening and closing performances, and FOH strike for each performance, as well as all other calendared performances

o FOH set up

o check box office e-mails and input any last minute requests as well as non-ASP ticketing sites (Bostix, Goldstar, TodayTix)

o print tickets for that performance

o day-to-day set up of ASP’s lobby and box office including displays and signage

o represent ASP to its patrons in a manner in which reflects its mission and values

o communicate with stage management and building management to resolve any issues that arise

o manage box office

o train ushers in compliance with ASP’s policies and needs

o give the curtain speech at each performance unless otherwise noted

o display and sell merchandise, concessions, and subscriptions during intermission

o provide exemplary customer service throughout patron experience


? FOH and/or box office experience a plus, though not required

? Must be able to work weekends

? Ability to problem solve, and act on the spot

? Familiarity with ticketing software a plus

? Demonstrated ability to manage a lot of moving pieces

? Exceptional technology skills and comfort with learning and managing technology platforms

? Excellent interpersonal skills

? Strong written and verbal communication skills

? Willingness to travel to various Boston-area neighborhoods as venues require

? Sense of humor and ability to stay calm under pressure

How To Apply:
Please send cover letter, resume, and a list of three references to using the subject line: House Manager Application. Please no phone calls.
Apply by:
January 18, 2019
$50 / show
About this Organization:
Actors’ Shakespeare Project believes Shakespeare's words are urgently relevant to our times. Working as an ensemble of resident company members, we bring these words into the voices, bodies, and imaginations of our actors, audiences and neighborhoods. We do this through creative projects including intimate productions and outreach programs that are informed by the spaces in which they happen. These projects inspire civic dialogue, build relationships between people, strenghten communities, and reveal something about what it means to be human here and now.

ASP is an award winning Shakespeare company with signficant outreach programs in the Boston area.