Seasonal Audience Services Associates
The Audience Services
Associates support the Audience Services/Box Office team with sales and ticket
operations during the Spring 2019 Season. These are part-time, seasonal
positions that involve some irregular hours including nights and weekends during
performance and high volume ticket promotion periods.
· Provide sales and customer service support for ticketing
operations, which involves single tickets, subscriptions, and group sales, both
on the phone and in person.
· Maintain professional appearance of upfront box office.
· Data entry and maintenance in Tessitura such as attendance
tracking and updating accounts.
· Provide excellent customer service to BLO patrons at
· Respond to any/all voicemails left for Audience Services
and rerecord greetings to relay information as needed for
· Work with the Audience Services team to track Audience
Services Cash Box and incoming mail.
· Other duties as assigned
written and oral business communication skills; ability to communicate
effectively with a variety of constituents and contacts both within the company
and outside. Some evening and weekend work will be required during
production periods. Customer service
skills, flexibility, attention to detail, and the ability to thrive in a
fast-paced, high pressure, collegial environment are required.
This is a great opportunity to enter the
non-profit industry, and also gain experience with the Tessitura ticketing
system. Knowledge and appreciation of
the performing arts, opera in particular, would be valuable.
How To Apply:
To apply, please send cover letter and resume to firstname.lastname@example.org
. No phone calls please.
February 11, 2019
About this Organization:
Founded in 1976, Boston Lyric Opera’s mission is to build curiosity, enthusiasm, and support for opera, by creating
musically and theatrically compelling productions, events, and educational resources for our community
and beyond. BLO produces opera in all forms, large to small, popular to less known, from early music to
newly commissioned works. BLO’s programs are funded, in part, by grants from the
Massachusetts Cultural Council and the National Endowment for the Arts.