358 George Carter Road
Becket, MA 01223
Date Posted: January 07, 2019
Region: Western Massachusetts
Jacob’s Pillow seeks a Patron Services Manager to manage all aspects of customer service and patron experiences in this year-round position. The Patron Services Manager is responsible for all aspects of the Box Office, including performance and event ticketing and a large volunteer program. They work closely with all departments to ensure smooth, safe, and fulfilling experiences for patrons visiting the Pillow at both on- and off-site events.
Box Office Management
Theater Operations & Volunteer Program
Homepage banner image: Detail of glassworks by Carrie Gustafson (Mass Cultural Council Crafts Fellow ’11).
¹ Americans for the Arts. (2017). “Arts & Economic Prosperity 5: The Economic Impact of Nonprofits and Cultural Organizations and Their Audiences in the State of Massachusetts.” Retrieved from www.AmericansForTheArts.org
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