Huntington Theatre Company

264 Huntington Avenue
Boston, MA 02115

Date Posted:
January 03, 2019

Eastern Massachusetts



Full-Time Ticketing Services Representative


The Ticketing Services Representative handles telephone and window sales for Huntington Theatre Company and Boston Theatre Scene processes single ticket and subscription orders, exchanges, flexpass redemptions and disseminates information to customers.

The major responsibilities of the position include:

· Trained in all aspects of day-to-day operations of the Box Office and may be called upon to assist in training and supervision of part-time and work study representatives.

· Responds to patron inquiries in a polite and professional manner. Understands the policies of the Box Office but also has the authority to make allowances where deemed to be appropriate.

· Transacts sales in Tessitura in the approved manner, quickly and accurately.

· Other clerical duties as assigned including database maintenance and updates.

· Maintains the VIP Ticketing report on a weekly basis.

· Special assignments regarding outside theatre bookings when needed.


· 2 years of college or equivalent

· 1 year professional box office experience preferred.

· Strong customer service and organizational skills.

· Comfortable using computerized ticketing system, spreadsheet programs, email and word processing. Tessitura a plus.

· Excellent attention to detail, confidence, and ability to promote the best interests of the organization while attending to customer concerns.

· Excellent written and verbal skills.

· Available for night and weekend shitfs and overtime if required.

How To Apply:

Interested candidates, please send letter of interest, resume and salary requirements to:

Nina Nicolosi

Human Resources

Huntington Theatre Company, Inc.

281 Huntington Avenue

Boston, MA 02115

The Huntington Theatre Company is an Equal Opportunity Employer and committed to Affirmative Action.

Additionally, the company provides health, dental, life, and disability insurance, as well as paid vacation, sick days, and holidays

Part-Time Positions also available.  They are non benefits eligible. Please put in subject line Part-Time or Full-Time.

Apply by:
February 28, 2019
About this Organization:

The Huntington Theatre Company engages, inspires, entertains and challenges audiences with theatrical productions that range from the classics to new works; we train and support the next generation of theatre artists; we provide arts education programs that promote life-long learning to a diverse community; and we celebrate the essential power of the theatre to illuminate our common humanity.

Founded in 1982 and led by Artistic Director Peter DuBois and Managing Director Michael Maso, the Huntington creates award-winning productions, runs nationally renowned programs in education and new play development, and serves the local theatre community through its operation of the Stanford Calderwood Pavilion at the Boston Center for the Arts.

The Huntington Theatre Company strives to attract a diverse group of candidates for employment. African Americans, Asian Americans, individuals with disabilities, individuals of two or more races, Latin Americans, Native Americans or Alaska Natives, Native Hawaiians and Pacific Islanders, veterans, and women are encouraged to apply.