Emily Dickinson Museum

280 Main Street
Amherst, MA 01002
https://www.emilydickinsonmuseum.org/
info@emilydickinsonmuseum.org

Date Posted:
May 15, 2019

Region:
Western Massachusetts

Category:
Education/Instruction

Type:
Part-Time

Emily Dickinson Museum Guide (Casual Position, No Benefits)

Description:

The Emily Dickinson Museum invites applications for the Museum Guide position. The Museum Guide is a part time (15-20 hours per week), 10 month (March through December), casual position, no benefits. Guides implement the Museum’s primary public program, a one-hour guided tour of the two historic Dickinson homes. Guides also present to museum visitors 15-minute talks on a variety of topics related to the life, times, and poetry of Emily Dickinson. Guides serve essential visitor services functions as greeters and tour monitors.

Guides complete a training course of several hours per week for up to five weeks. Training includes completion of reading assignments, attendance at weekly 2-hour training sessions, and observation of guided and audio tours. Participates in enrichment and training activities throughout the year, including monthly guide meetings.

Guides work a minimum of fifteen hours per week. Guide shift lengths vary, but are generally 3 to 6 hours. Typical shifts include giving 3 core guided tours, with the possible addition of a short daily program, and supporting the tour program in ways such as monitoring tours, greeting visitors, selling tickets and merchandise, and assisting with miscellaneous museum needs when not giving tours. The number of shifts worked per week may increase or decrease based on Museum needs and/or guide availability.

Takes appropriate actions to support a diverse workforce and participates in the College’s efforts to create a respectful, inclusive, and welcoming work environment.

Summary of Principal Duties and Responsibilities:

  • Tours - Prepare a one-hour individualized guided tour and at least one 15-minute talk on a subject of the guide’s choosing. Guide group tours and special programs, which may extend shift
  • Visitor Services – Serve as greeter and monitor, assist visitor needs, and alert the House Manager in the event of an emergency situation. Assist with upkeep of shop inventory and presentation of public spaces. Sell tour tickets and merchandise as needed.


Qualifications:

Qualifications

  • Demonstrated customer service, public speaking, verbal communication, and interpersonal skills
  • Interest in Emily Dickinson, literature and/or history.
  • Schedule flexibility and adaptability to meet operational needs.
  • Commitment to working with a diverse and inclusive community
  • Experience working in museums preferred
How To Apply:
Interested candidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled. Apply online here: https://dossier.interfolio.com/facultysearch/applications/2201397/profile
Apply by:
May 21, 2019
Salary:
$12.00/hour
About this Organization:
The Emily Dickinson Museum's mission is to spark the imagination by amplifying Emily Dickinson's revolutionary poetic voice from the place she called home.