The Retail Associate reports directly to the Garden
Shop Manager and works with a team of associates to provide our guests with
garden and botanically-based products that will serve to enhance their interest
and appreciation of the natural world, as well as their visit to Tower Hill Botanic Garden. The Ideal candidate will possess an active
interest in gardening, public gardens and strong retail sales experience in a
small, customer-focused environment. The
Sales Associate will have previous retail display experience that draws upon
big picture vision, creativity and resourcefulness. The Sales Associate will be required to
design and install displays that create a visually appealing retail environment,
while maintaining an active and available sales presence for our guests. An interest in interior plants, their care
and requirements is a plus.
Designing and installing retail displays that
change monthly in conjunction with the seasons and special events
Providing an inclusive welcome for all guests as
they enter the Garden Shop
memorable guest experience
Utilizing excellent sales skill while assisting
care and knowledge
Demonstrated familiarity with Tower Hill Membership Levels and benefits
Demonstrated knowledge of Tower Hill attractions
Opening and closing the Garden Shop, including the
Accurately processing cash, check, and credit card
Keeping the Garden Shop displays clean and stocked,
dust-free and appealing
Pricing merchandise and completing necessary
Maintaining stockrooms in an organized and safe manner
Participating in annual physical inventory
preparation and count
Other duties as assigned
The Garden Shop Associate position isposition is part-time, year-round, hourly, and
non-exempt from overtime. The position has
a basic schedule of 2 weekdays and every other weekend. Additionally, the Garden Shop is staffed any
time that the gardens are open to the public; therefore days and hours change
High school diploma or equivalent.
Minimum of three year’s customer service and retail
display experience required.
Friendly outgoing demeanor with excellent
Ability to work in a fast- paced, busy environment.
Must be able to bend, squat, kneel, stand, and walk for extended
periods of time.
Ability to lift 25lbs.
Computer literate. Previous experience with NCR
Counterpoint a plus.
described above, other duties and physical demands have been identified as
essential functions as required by the Americans with Disabilities Act.