Museum of Science

Science Park
Boston, MA 02114
www.mos.org
jobs@mos.org

Date Posted:
February 01, 2019

Region:
Eastern Massachusetts

Category:
Facilities/Security/Grounds

Type:
Full-Time

Public Safety Officer/Shift Leader

Description:

Public Safety Officer/Shift Leader

Museum of Science, Boston

www.mos.org


SUMMARY STATEMENT:

The Public Safety Officer/Shift Leader position will take on different responsibilities depending on days and schedule worked.

As a Public Safety Officer, They are responsible for maintaining a safe and secure environment by being alert to potential threats through patrols and electronic surveillance, responding to emergency incidents, disturbances, and requests for assistance in accordance with the Crisis Management Plan and department policies and procedures. Responsible for maintaining smooth operation of garage entry and exit process, providing excellent customer service with garage operational issues and taking immediate and effective action to minimize service disruptions to staff, interns, volunteers, contractors, or guests.

As a Public Safety Shift Leader, They are responsible for maintaining a safe and secure environment by coordinating the activities of Public Safety Officers on the shift including but not limited to: ensuring staff are properly trained to perform daily shift procedures and operational tasks; responding to emergency incidents and performing critical analysis of the circumstances to determine when to involve the Director of Public Safety or Assistant Manager or Public Safety and take preliminary action to safe guard staff, volunteers, interns, guests, and property prior to the arrival of the Director of Public Safety and/or Crisis Management Team designee; monitoring the Skidata garage system and garage capacity report to coordinate efficient garage entry and exit process; and accounting of garage bank and daily revenue.


RESPONSIBILITIES:

  • 1.5 million visitors each year
  • 1.2 million square feet of property
  • 975 car garage capacity on 5 floors
  • 100+ lost children per year
  • 300+ medical incidents per year
  • 200+ incidents including but not limited to: theft, vandalism, criminal behavior
  • 24x7 operation which requires working on weekends, holidays & emergency closings
  • Daily customer contact
  • 24-30 school buses per day
  • Monitoring over 100 alarm points
  • Monitoring over 100 surveillance cameras


WORK SCHEDULE:

This position is full-time, 32.5 hours/week, and this individual will be working the following shifts on the following days:

  • Friday 11:45pm to Saturday 8:00am and Saturday 11:45pm to Sunday 8:00am (Shift Leader position)
  • Monday & Tuesday, 12:00am to 8am (Public Safety Officer position)


REPORTS TO:

Director, Public Safety


Qualifications:

MINIMUM QUALIFICATIONS:

  • Bachelors of Science or Arts degree preferred
  • Three (3) years or more of security, incident response, and customer service experience
  • Demonstrated leadership skills
  • Demonstrated effective decision making using sound judgement
  • Ability to remain calm in emergency situations
  • Experience training and orienting staff
  • Attention to detail
  • Demonstrated customer service skills
  • Ability to comprehensively operate Windows based computer systems and electronic equipment
  • Ability to remain alert
  • Written and verbal communication skills and thorough comprehension of the English language
  • Ability remain standing for long periods of time


STARTING SALARY:

Non-Exempt (Hourly)


BENEFITS:

Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, 15 vacation days, 12 holidays, 5-10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!


The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.


No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.

How To Apply:
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/985754-29461
Apply by:
March 02, 2019
About this Organization:
In 1830, six men interested in natural history established the Boston Society of Natural History, an organization through which they could pursue their common scientific interests. Devoted to collecting and studying natural history specimens, the society displayed its collections in numerous temporary facilities until 1864, when it opened the New England Museum of Natural History at the corner of Berkeley and Boylston Streets in Boston's Back Bay. That Museum is now known world-wide as the Museum of Science.


After World War II, under the leadership of Bradford Washburn, the Society sold the Berkeley Street building, changed its name to the Boston Museum of Science (later, dropping Boston from the name) and negotiated with the Metropolitan District Commission a 99-year lease for land spanning the Charles River Basin, now known as Science Park. In 1948, the Museum designed and built the first traveling planetarium in New England to promote the development of a new Museum building. The cornerstone for the new Museum was laid at Science Park a year later, and a temporary building was erected to house the Museum's collections and staff.


In 1951, the first wing of the new Museum officially opened, making the Museum the first to embrace all the sciences under one roof. Comprising 14,000 square feet of exhibit space, the new Museum's first wing was already much larger than the entire exhibits area of the old Berkeley building. That same year, one of the most endearing and memorable symbols of the Museum, 'Spooky,' the Great Horned Owl, was given to the Museum as an owlet. Spooky lived to the age of 38 years, becoming the oldest known living member of his species.During the next two decades. the Museum greatly expanded its exhibits and facilities. In 1956, the Museum was successful in campaigning for a Science Park MBTA station that now brings visitors to within 200 yards of the Museum. The Charles Hayden Planetarium, funded by major gifts from the Charles Hayden Foundation, opened in 1958.


By 1968, further building expansion was under way as ground was broken for the Museum's west wing which was completed in the early 1970s. The Elihu Thomson Theater of Electricity, which houses the 2 1/2 million-volt Van de Graaff generator -- the two-story tall high voltage electricity generator given to the Museum by the Massachusetts Institute of Technology in 1956-opened in 1980.


The Museum has remained on the cutting edge of science education by developing innovative and interactive exhibits and programs that both entertain and educate.


Two of the Museum's more recent additions, the Hall Wing housing the Roger L. Nichols Gallery for temporary exhibits, and the Mugar Omni Theater, exemplify the Museum of Science's commitment to making science fun and accessible to all. The Mugar Omni Theater, opened in 1987, utilizes state-of-the-art film technology to project larger-than-life images onto a five-story high, domed screen, creating a 'you are there' experience for viewers.


More than 1.6 million people visit the Museum and its more than 400 interactive exhibits each year.