Shakespeare & Company

70 Kemble Street
Lenox, MA 01240

Date Posted:
January 28, 2019

Western Massachusetts

Public Relations/Marketing


Patron Services Associate


The Patron Services Associate should be an enthusiastic and motivated individual with a passion for theatre. This position works in the Box Office and/or at the Shakespeare & Company concession stands. This person must display excellent communication and conflict resolution skills when dealing with patrons and staff. Under the supervision of the Box Office Manager & Concessions Managers, the Patron Services Associate is responsible for the sale of tickets, food, beverages, and gift shop items in accordance with Shakespeare & Company procedure, policies, and Massachusetts State Law. This person should be outgoing and detail-oriented.


? 1 to 2 years’ experience with POS systems and customer service

? High levels of responsibility, dependability, and integrity

? Ability to work in a fast paced environment

? Strong attention to detail

? Ability to learn and implement policies and procedures

How To Apply:

Please send a resume and cover letter
Apply by:
February 28, 2019
About this Organization:
Shakespeare & Company is a professional theater company dedicated to excellence in training, performance and education.