Hancock Shaker Village

P.O. Box 927Route 20
Pittsfield, MA 01202

Date Posted:
December 05, 2018

Western Massachusetts



Development Associate



The Development Assistant is a primary interface with HSV vendors, visitors, members, donors, and consumers and is responsible for providing efficient hospitality and service. S/he creates and sustains relationship of the highest quality.


  • Serve as the phone and office receptionist; route calls; answer queries when possible; receive and help when individuals arrive in person and need immediate attention
  • Act as registrar for enrolling and tracking participants in the museum’s fee-based and patron events, including but not limited to CSA, Country Fair, Quilt Marketplace, Suppers, Seminar, Peer to Peer, Workshops, and Premium Tours
  • Manage membership enrollment, renewals, acknowledgements, and handling member requests and questions

· Administer and maintain Raiser’s Edge database functions, including but not limited to gift processing and acknowledgement, maintaining donor and constituent records, entering notes and actions

· Create lists for appeals, mailings and other projects as necessary for the department

  • Prepare progress and reconciliation reports and statistical analysis
  • Provide Finance Department with requested information on donors, gifts, grants, etc, in preparation for the audit and other reporting

· Organize and manage on-site membership sales

· Maintain the Development department annual calendar

Office Support Duties

  • General record-keeping, data entry, word processing and telephone support.
  • Makes copies, completes general filing and word processing tasks.
  • Coordinates and completes mailings
  • Types, edits and proofreads a variety of reports, lists, and correspondence.
  • Assists with special events including but not limited to Baby Animals on the Shaker Farm, Country Fair, Suppers and the Gala

· Assist the President & CEO with drafting and sending correspondence, special projects, and other tasks as assigned

  • Maintains databases of contacts, members, vendors and prospects.
  • Other related duties as assigned.
Requirements: High school diploma (college degree preferred) and 1-2 years of database experience; accurate typing and good writing skills; customer service (in person, phone, email), database management, and problem solving experience; demonstrated ease, competence and evidence of fast learning with computers and Internet, including with Microsoft Office and Altru database. Ability to multi-task and juggle multiple projects and deadlines simultaneously. A team player but able to work independently and set appropriate deadlines for themselves, always keeping institutional priorities in mind.
How To Apply:
Please send resume and cover letter to lpizani@hancockshakervillage.org
Apply by:
December 21, 2018
About this Organization:
HSV is an accredited museum, National Historic Landmark and three-star Michelin destination serving 50,000+ onsite visitors in its 6 ½ month season and 100,000 unique website visitors all year; public programs include museum visits, school group tours, motor coach tours, audio and iPad tours, interpreter training, volunteer engagement, membership, daily craft demonstrations, films, exhibitions, classes, seminars, workshops, fairs, farm-to-table suppers, community supported agriculture, graduate program in Historic Preservation, café and store on site, and more.