Assistant Manager of Public Safety
Assistant Manager for Public Safety
Museum of Science, Boston
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
Works with the Director of Public Safety to achieve the optimal operation of safety and security protocols through the supervision of daily operations, ensuring Public Safety staff are properly trained to respond and take appropriate action in emergency situations. Proactively communicate and assist other departments throughout the museum to support their safety and security needs; daily operation of the department’s access control and camera system, garage, detex patrols, and report writing systems; assists the Director of Public Safety with coordination of the Emergency Preparedness Plan including but not limited to creating and implementing policies and procedures, taking lead response in an emergency situation in the absence of the Director of Public Safety and being an active member of the Crisis Management Planning Team. Model and provide high degree of customer service to internal and external contacts.
- 1.5 million visitors each year
- 1.2 million square feet of property
- 975 car garage capacity on 5 floors
- 200+ lost children per year
- 300+ medical incidents per year
- 200+ incidents including but not limited to: theft, vandalism, criminal behavior
- 24 x7 operation which requires working on weekends, holidays & emergency closings
- Museum is a certified Zoo with over 120 animals
- Daily customer contact
- 24-30 school buses per day
- Monitoring over 100 alarm points
- Monitoring over 100 surveillance cameras
This position is full-time, 40 hours/week, Sunday-Thursday.
Director, Public Safety
- Post high school course work, technical degree, associate’s degree, business or vocational certificate.
- 4 or more years of Security or Public Safety experience with a leadership focus of working with staff and the public on floor. This includes experience in coaching staff, dealing with the public, challenging situations and responding to a variety of emergencies on the property.
- Demonstrated ability to exercise sound judgment
- Demonstrated ability to remain calm in emergencies
- Demonstrated ability to train and supervise staff
- Attention to detail and thorough comprehension of the English language to provide comprehensive written incident reports acceptable for external use
- Successful completion of CPR/1st Aid certification
- Demonstrated customer service skills for external and internal contacts.
- Familiarity on how to use C-Cure 9000, Software house IP camera system, Keywatcher and report writing software.
- Ability to comprehensively operate windows based computer systems and electronic equipment
Exempt (Salaried). Commensurate with experience.
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, 23 vacation days, 12 holidays, 5-10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
How To Apply:
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://www.applicantpro.com/j/943111-29461
January 29, 2019
About this Organization:
In 1830, six men interested in natural history established the Boston Society of Natural History, an organization through which they could pursue their common scientific interests. Devoted to collecting and studying natural history specimens, the society displayed its collections in numerous temporary facilities until 1864, when it opened the New England Museum of Natural History at the corner of Berkeley and Boylston Streets in Boston's Back Bay. That Museum is now known world-wide as the Museum of Science.
After World War II, under the leadership of Bradford Washburn, the Society sold the Berkeley Street building, changed its name to the Boston Museum of Science (later, dropping Boston from the name) and negotiated with the Metropolitan District Commission a 99-year lease for land spanning the Charles River Basin, now known as Science Park. In 1948, the Museum designed and built the first traveling planetarium in New England to promote the development of a new Museum building. The cornerstone for the new Museum was laid at Science Park a year later, and a temporary building was erected to house the Museum's collections and staff.
In 1951, the first wing of the new Museum officially opened, making the Museum the first to embrace all the sciences under one roof. Comprising 14,000 square feet of exhibit space, the new Museum's first wing was already much larger than the entire exhibits area of the old Berkeley building. That same year, one of the most endearing and memorable symbols of the Museum, 'Spooky,' the Great Horned Owl, was given to the Museum as an owlet. Spooky lived to the age of 38 years, becoming the oldest known living member of his species.During the next two decades. the Museum greatly expanded its exhibits and facilities. In 1956, the Museum was successful in campaigning for a Science Park MBTA station that now brings visitors to within 200 yards of the Museum. The Charles Hayden Planetarium, funded by major gifts from the Charles Hayden Foundation, opened in 1958.
By 1968, further building expansion was under way as ground was broken for the Museum's west wing which was completed in the early 1970s. The Elihu Thomson Theater of Electricity, which houses the 2 1/2 million-volt Van de Graaff generator -- the two-story tall high voltage electricity generator given to the Museum by the Massachusetts Institute of Technology in 1956-opened in 1980.
The Museum has remained on the cutting edge of science education by developing innovative and interactive exhibits and programs that both entertain and educate.
Two of the Museum's more recent additions, the Hall Wing housing the Roger L. Nichols Gallery for temporary exhibits, and the Mugar Omni Theater, exemplify the Museum of Science's commitment to making science fun and accessible to all. The Mugar Omni Theater, opened in 1987, utilizes state-of-the-art film technology to project larger-than-life images onto a five-story high, domed screen, creating a 'you are there' experience for viewers.
More than 1.6 million people visit the Museum and its more than 400 interactive exhibits each year.