Cambridge Innovation Center (CIC)

One Broadway, 14th Floor
Cambridge, MA 02142

Date Posted:
November 29, 2018

Eastern Massachusetts



Part Time Concierge/Reception Associate @CIC

CIC is looking for a welcoming and task-oriented part-time team member to support the day-to-day responsibilities of our Concierge in Cambridge. Starting wage for this position is $17/hr for approximately 25-29 hours/week. Applicants must be available to work during normal business hours, Monday-Friday, from 8am-1pm.


Founded in 1999, CIC’s mission is to improve the world by helping exceptional entrepreneurs innovate better and faster. We offer carefully curated working environments that combine private, secure offices alongside shared amenities in locations across Boston, Cambridge, Miami, Philadelphia, Providence (2019), Rotterdam, St. Louis, and Warsaw and are growing into other cities, within the US and abroad. We currently serve 1800+ startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries. The spaces are purposefully designed and built for innovation, featuring tailored workspaces such as biotech and robotics laboratories, and bring together frequent, large gatherings of the best and brightest innovators and entrepreneurs.CIC currently has over a million square feet of space under lease and is actively pursuing campuses in additional cities globally, including Dublin, Tokyo, Bilbao, and Sydney, with plans to grow to 50 cities over the next 10 years. We pride ourselves on displaying a high degree of care and accuracy in everything that we do, and we work to ensure that our clients thrive every day that they are in our space. We believe that our ability to support world-changing entrepreneurs is only as good as the people who make up our teams, and as such we are looking for people who are interested in contributing to--and improving--the way we work.
We invite you to explore all our openings here and learn more about us here.


We like to employ service-minded people who are dependable and able to work independently. More specifically, we are looking for someone who possesses the following characteristics:• Personable, naturally enjoy helping others, and unflappable in a hectic environment• Enjoys learning about the organization and is enthusiastic about sharing their knowledge of CIC’s programs, events and amenities with guests, clients and staff• Detail oriented and organized with solid time management skills, strong ability to multitask• Self-motivated and proactive in taking ownership and responsibility for recurring tasks and leading projects to completion• Able to communicate in a friendly and professional manner, both verbally and in writing


This person will join our Concierge Team, and the responsibilities include:• Cover the front desk during peak morning hours, lunch breaks, scheduled times, or full time Concierge absences• Represent CIC as the first friendly face to clients, guests, and visitors while at the desk• Interact with guests and clients in person and on the phone, in a courteous manner by displaying a pleasant and gracious personality even under stressful situations• Help keep Concierge running smooth and efficiently by assisting with recurring organizational tasks • Communicate between Concierge and Mail/Package Team when package issues arise• Manage Concierge weekly mail tasks such as creating new client mail folders, keeping track of shipping supply inventory or forwarding client mail as needed• Complete mail filing or package processing when primary staffers are out of the office• Contribute on team projects that help streamline Concierge trainings, resources and responsibilities, while helping CIC grow as a whole• Collaborate with other members of Concierge who are responsible for the front desk and mail/package experience


• A natural interest for helping/supporting others• Highly detail-oriented and organized with solid time management skills• Independent, reliable, and willing to learn• Efficient and focused approach to daily tasks, able to self-direct additional work when appropriate• Availability to work each weekday during normal business hours with an 8am start time


In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CIC’ers say they like working here is because of their colleagues!• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company• Regular massages, access to a nursing room, secure bicycle parking, a game room, a gym, and shower rooms with towelsStarting compensation is $17.00/hour plus 401k matching after the first year of employment (must be 21+) plus 12 unpaid holidays per year. Annual reviews with raises every year for those on track with strong performance.
CIC is committed to building teams that reflect the fabric of the cities we support. We are proud to be an equal opportunity employer and consider all qualified candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. If you have a disability or special need that requires accommodation please let us know.
Please see above
How To Apply:

Please apply here with a resume and cover letter in Word or PDF format:
Apply by:
January 24, 2019
$17 per hour
About this Organization:
CIC is a community of startups. Our mission is to make the world better by helping create powerful innovation ecosystems. We do that by helping innovators and entrepreneurs launch new ventures quickly and efficiently, giving them a resource-rich environment in which to succeed. We serve approximately 800 small companies across two buildings in Kendall Square, Cambridge and recently opened space in Boston and St. Louis, Missouri. We offer a unique working environment that combines private, secure office areas alongside many shared facilities. We seek to support our client companies to focus on their core business while we handle providing a strong office environment. We work to ensure that our clients are happy every day they are here. Our staff consists of a growing group of bright people who enjoy problem solving on a daily basis. We pride ourselves on displaying a high degree of care and accuracy in everything we do.