Boston Ballet

19 Clarendon Street
Boston, MA 02116

Date Posted:
November 26, 2018

Eastern Massachusetts



Community Education Assistant Manager


The Community Education Assistant Manager is full-time, non-exempt position integral to the Education division and Boston Ballet’s efforts to engage community constituents through all its artistic work. Boston Ballet’s Education and Community Initiatives (ECI) department, aims to make ballet accessible and cultivate a new generation of life-long arts advocates and participants. The department’s programs serve a range of community constituents. Its educational programs, Adaptive Dance, Citydance, and ECI on Location, engage students from grades pre-K-12 and adults in Boston’s public schools and communities.

About the Educational Programs:

Citydance: provides third grade students in Boston Public Schools with a tuition-free introduction to dance education. Our approach cultivates an appreciation of movement, enhances cultural awareness, and fosters creativity and self-expression through two distinct acts.

ECI on Location: provides off-site movement-based programming for individuals in grades 3 and up. Schools and organizations can choose specific areas of focus based on the unique needs of the students with whom they are working. Areas of focus include: Gender-specific, Interdisciplinary, Introduction to Dance Technique, arts appreciation and Choreography/Composition.

Adaptive Dance: provides creative movement instruction to individuals with disabilities ages 2 through adult. Students can engage and explore in a safe and supported studio environment as they develop movement, musicality, and personal/social growth. Fully inclusive classes as well as specialized classes for individuals with Autism and specialized classes for individuals with Down syndrome are offered weekly in the fall and spring.


The individual in this role is responsible for providing strong, centralized administrative support to the community facing programs by coordinating the logistics of the ECI department, supporting and enhancing staff and constituent management processes and assisting other Boston Ballet School (BBS) colleagues and initiatives when collaboration is needed.


Program Administration:

  • Provides programmatic, operational and curriculum support to the Faculty and Program Manager of Education and Community Initiatives

  • Provides onsite supervision of part-time staff, including faculty, musicians, physical therapist and volunteers; plays a support role in all hiring decisions

  • Serves as a primary customer service contact

    • Provides onsite support for programming by connecting with families and students, assisting Studio Admins with registration and programming questions, ECI class set up and logistics, in-class support

    • Communicates directly with families and approximately 50 partner sites including Boston Public Schools and Boys and Girls Clubs

    • Creates, sends and tracks invoices for sites and partners

  • Conducts intake interviews for prospective families interested in Adaptive Dance

  • Creates and tracks surveys for special events and programming

  • Serves as department co-lead with Boston Ballet School Student Services for all registration and tracking efforts associated with community programming

  • Works with Director of Operations to track department expenditures for monthly reconciliation

  • Gathers and inputs education program data on behalf of the department

  • Other ECI related duties and administrative tasks as needed

Operational Support:

  • Collects and monitors Physical Therapy staff/volunteer licenses and insurance certificates

• Develops executive level program reports and summaries for all community education programs for Program Manager and Managing Director

• Coordinates constituent management efforts with program partners and trainees

• Assists Marketing Manager with communications

    • Provides content for on-going e-communication and social media campaigns

    • Reviews e-communications

    • Works closely with Marketing team to design and create digital and print collateral

• Maintains Master calendar and instructional faculty calendar

  • Supervises program operations and supply inventory (nametags, binders, etc.)

  • Collaborates with BBS and BB on studio space scheduling/booking as well as Opera House events

  • Attends Boston Ballet monthly 411 meetings on behalf of ECI

Workshops and Events:

  • Provides on and off-site support for programs and events

  • Works with Student Experience Coordinator and Program Manger to staff workshops

  • Coordinates 2-day on-site Teacher Training program, which trains dance teachers, program managers, educators, physical therapists, and other service providers to learn and practice strategies for teaching dance to individuals with disabilities and techniques for implementing Boston ballet School’s Adaptive Dance program

  • Conducts outreach to raise awareness about workshops, story-time, etc.

  • Achieves annual goals related to workshops, tours, and related work; creates plans for integrating participants of these activities into other ECI and BBS programs

  • Provides leadership for subsidized ticketing efforts for ECI community partners in partnership with Box Office and Boston Ballet Marketing Department

  • Serves as primary community liaison for any performance based requests

  • Bachelor’s Degree preferred

  • Minimum 3-5 years of administrative experience

  • Strong organization and communication skills; strong attention to detail

  • High level of competency with Microsoft Office Suite: experience with Tessitura a plus

  • Efficient and proactive problem solver; strong cross-functional operating skills

  • Enthusiasm for arts and education work

  • High level of comfort working with individuals and families from diverse backgrounds; multilingual skills a plus

  • Commitment to learning and implementing formal assessment practices

  • Knowledge of Inclusive and Universal Design practices a plus

  • Commitment to diversity and equity via access programming

  • Must have a flexible schedule including evening and weekend availability; Tuesday—Saturday schedule during the run of key department programs (Citydance—15 weeks, Adaptive Dance two 10-week time frames, and some weekend day workshops)

  • Flexibility, positive attitude and good work ethic

  • Ability to work independently, and as a member of a team

Boston Ballet is an equal opportunity employer

How To Apply:

To apply for this position, please send a resume and cover letter IMPORTANT – PLEASE INCLUDE THE NAME OF THE POSITION FOR WHICH YOU ARE APPLYING IN THE SUBJECT LINE OF YOUR E-MAIL. No phone calls please.

Apply by:
December 21, 2018
About this Organization:
Since 1963, Boston Ballet has been one of the leading dance companies in the world on stage, in the studio and in the community. Under the leadership of Artistic Director Mikko Nissinen and Executive Director Max Hodges, the Company maintains an internationally acclaimed repertoire and the largest ballet school in North America, Boston Ballet School.

Boston Ballet maintains a repertoire of classical, neo-classical and contemporary works, ranging from full-length story ballets to new works by some of today's finest choreographers. Boston Ballet's second company, Boston Ballet II, is comprised of pre-professional dancers who gain experience by performing with the Company and independently, presenting lecture-demonstrations and special programs to audiences throughout the Northeast.