Head Ranger - World's End - Hingham (year-round, part-time)
Summary of Position:
The World’s End Head Ranger position works for The Trustees as part of the South Shore Management Unit reporting directly to the General Manager (GM). The position is responsible for all aspects of World’s End gatehouse operations including customer service – admissions and membership, parking control, visitor safety, interpretive programming/rentals, general maintenance and upkeep of grounds.
World’s End is open 365 days of the year, and operates the gatehouse and programming on weekdays, weekends, evenings, and most holidays. Candidates must be willing to work a flexible schedule that includes both Saturday, Sunday, and most observed holidays. Work periodically includes evening hours (seasonally).
The Head Ranger must work closely with other Trustees staff based on the South Shore as well as Trustees’ statewide staff when needed.
- Supervise 6+ part-time, year-round rangers and 4+ seasonal rangers
- Provide and lead training for all rangers, including quarterly meetings and training sessions
- Perform hiring and onboarding of new part-time and seasonal rangers
- Perform annual performance reviews for all full-time ranger staff
- Supervise gatehouse operations including visitor welcome, admission, and membership
- Supervise parking logistics and closures during busy times
- Sell, renew, and promote Trustees memberships
- Perform ranger scheduling management
- Siriusware POS troubleshooting, training, and management
- Assist GM with cash management and closeout procedures
- Identify, report, and correct safety hazards.
- Manage and communicate property maintenance and facility upkeep
- Implement basic first aid and emergency response protocols when required
- Assist with property programming as needed
Education and Experience:
A bachelor’s degree in business or management, environmental science or education, or outdoor recreation, or related field preferred.
1-3 years experience managing staff
Head Ranger must possess good leadership skills and a strong work ethic, showing patience, be outgoing, and have visitor experience work history.
Must possess and display an appreciation for the rich ecological and cultural history of World’s End.
A positive attitude, team-oriented, flexible approach and a commitment to achieving the goals at World’s End and The Trustees more broadly are a key part of the job.
Reports Directly to the South Shore General Manager
Desire to work outdoors, with the public, even in unfavorable weather conditions
Up to 70% of time spent working gatehouse shifts
Up to 30% of time in management responsibilities related to position
Hours, Salary & Schedule
This is a part-time, year-round position averaging 32 hours per week, including weekends, evenings and holidays. This hourly position includes benefits.
About the Organization:
The Trustees is an organization with a fascinating past and an exciting future. Our places are open to all and we thrive by involving as many people as possible in what we do. Founded in 1891, by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts and work to protect special places across the state. We have helped protect more than 50,000 acres, including 26,000+ acres on 117 reservations that are all open to the public. We are a nonprofit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and more than 60,000 member households.
In addition to being an Equal Opportunity Employer, the Trustees of Reservations aims to create a thriving, inclusive workplace that values each member of our team. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
We kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.
How To Apply:
Please apply online via The Trustees' website linked here
December 28, 2018
About this Organization:
The Trustees of Reservations is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservation organization. We preserve and protect places of natural, scenic and historic beauty and hold these “reservations” in “trust” for public use and enjoyment. Our passion is to improve the quality of life in the Commonwealth, using our properties and their many programs as a powerful and compelling platform to engage more residents and visitors in our mission-driven work. We believe in protecting the irreplaceable forever, for everyone. Today, we care for 117 special reservations -- from beaches to farms, gardens and historic sites – within minutes of every resident. Funded and supported entirely by our nearly 2 million visitors and supporters, and more than 60,000 member households, we invite you to find your place.