Boston Symphony Orchestra

Human Resources - MCC301 Massachusetts Avenue
Boston, MA 02115

Date Posted:
November 13, 2018

Eastern Massachusetts

Human Resources


Human Resources Generalist


Founded in 1881, the Boston Symphony Orchestra (BSO) is one of the foremost orchestras in the world. The BSO is committed to bringing world class music and performances to the local and international communities. The key to our success has been our employees from the musicians onstage to those behind the scenes. We currently have an opening in the Human Resources department for a Human Resources Generalist.

Reporting to the Director of Human Resources, the Human Resources Generalist will perform a broad range of day-to-day Human Resources duties including benefits administration, compensation, HRIS, employment and training and development.


· Manage the following employee benefit programs: 403(b), health, dental, HSA, FSA, life and long-term disability insurance, workers’ compensation as well as other benefits. Process and communicate enrollments, terminations and status changes to payroll.

· Provide comprehensive onboarding to new employees. Provide benefits counseling and review policies and procedures.

· Manage COBRA and retiree benefits. Ensure timely and accurate enrollments, terminations and invoicing.

· Process and reconcile group insurance invoices (e.g., health, dental, life, disability, unemployment).

· Administer Family Medical Leaves and Workers’ Compensation document preparation. Maintain and track leaves.

· Support Associate Director during annual projects such as open enrollment or annual reviews. As necessary, complete compensation surveys.

· Participate in recruitment management - assist hiring managers with search plans, screen candidates, interview and conduct reference checks.

· Assist Tanglewood hiring managers with the seasonal hires by preparing offer letters, processing appropriate forms, etc. Responsible for the coordination and update of the Tanglewood Guide and Staff Address list.

· Assist the HR Director in policy research and development. Update policies and handbook.

· Oversee and manage Human Resources related events including the staff service awards, new hire breakfasts and tours. Act as liaison with caterers; and handle communication regarding special events.

· Maintain department database and logs. Keep confidential employee information current; design and run reports using HRIS and Excel. Ensure data integrity.

· Participate in a range of HR initiatives such as employee engagement, diversity, rewards and recognition, and training and development.

· Assist with other duties as assigned.


Bachelor’s degree and a minimum of five years of related experience preferably in a non-profit setting. Exercise good judgement and diplomacy, and have the ability to maintain sensitive and confidential information. Knowledge of principles and procedures for HR strategic and functional areas: compensation and benefits, leave administration, recruitment, HRIS, training, and organizational development. In-depth knowledge of federal and state laws and regulations related to Human Resources. (i.e., ACA, HIPAA, COBRA, Workers Compensation and labor laws.) Ability to prioritize own work as needed. Strong organizational skills, analytical and problem-solving abilities and attention to detail. Excellent interpersonal and communication skills, both oral and written. Human Resources Information Systems (HRIS) experience, ADP preferred. Familiarity with MS Office suite. Exceptional customer service skills. Event planning skills. Relocating to Tanglewood, the summer home of the BSO, may be required for part of each summer. Per-diem provided.

How To Apply:

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Apply by:
January 02, 2019
About this Organization:
The Boston Symphony Orchestra, Inc., was founded in 1881 and is comprised of major sub-organizations including Boston Symphony Orchestra, Tanglewood Music Center, Days in the Arts, Tanglewood Festival Chorus, the Boston Pops, Esplanade Pops, and the Chamber Players.

The Boston Symphony Orchestra performs in historic Symphony Hall from October through May under the direction of Maestro Andris Nelsons. The Boston Pops Orchestra, under conductor Keith Lockhart, performs in Symphony Hall during May and June in addition to, annual series Holiday Pops concerts in December. In July and August the orchestra performs at Tanglewood, its summer home in the magnificent Berkshires of western Massachusetts. The administrative offices of the BSO employ approximately 175 people.