Community Music Center of Boston

34 Warren Avenue
Boston, MA 02116

Date Posted:
November 19, 2018

Eastern Massachusetts



Chief Advancement Officer


Position Description

The Chief Advancement Officer (CAO) is responsible for managing day-to-day operations for development and marketing. The CAO directs the coordination and implementation of CMCB's contributed income programs on behalf of the organization's goals to maximize potential and to increase the support base in terms of individual donors, foundations, corporations, alumni and volunteers. Specifically, the position directs and provides oversight for the department and contributed revenue management. The CAO helps to ensure that marketing and fundraising goals are aligned with CMCB’s strategic plan and to the school’s mission and vision. The position will assist and work closely with the Executive Director, CPO, and COO particularly in marketing and development matters.

Title: Chief Advancement Officer (CAO)

Status: Full-Time, 40 hours per week, Benefits Eligible

Start Date: January 2019

Reports to: Executive Director

Oversees: Development and Marketing Staff

Works Closely With: Executive Director, Chief Operating Officer (COO), and Chief Programming Officer (CPO)

Roles & Responsibilities


  • In collaboration with the Executive Director and program directors, develop comprehensive program for maximizing revenue, both earned and contributed.
  • Craft strategies and tactics for increasing organizational visibility, expanding enrollment and participation in programs, identifying and cultivating individual donors, and identifying and soliciting foundation and corporation support.
  • Create and maintain written plans; track progress against goals and provide periodic progress reports to the Executive Director and Board.
  • Manage portfolio of major donors and prospects; work with Board and others to create specific plans for engagement and solicitation of individual donors at upper levels, and be the main point of contact with those donors and prospects.
  • Act as staff liaison to major Board committees, including Development, Special Events, and Nominating, and to major supporter groups, including Board, Corporation, Lapin Society, Rutland Society, and Legacy & Innovation Society.
  • Provide ongoing coordination with the Board to leverage involvement in fundraising, prospect research, and special events.
  • Oversee the implementation of development and marketing goals, including communication vehicles (print and electronic), major and individual gifts, government, foundation, and corporate grants, special events, planned giving, in-kind contributions, and corporate giving.
  • In collaboration with the Marketing and Communications Coordinator and Community Engagement and Partnership Manager, cultivate community-based relationships and affiliations (i.e. business associations such as SEBA) that help build revenue-generating partnerships and programmatic collaborations.
  • Oversee department’s annual expense budget; look for cost-saving opportunities.
  • Keep up with trends and technologies in the field, including staying up-to-date on database programs, fundraising technology, social media, communications programs, etc. Work to ensure that CMCB is getting maximum benefit from its systems, and that systems are all working together. Conduct research on best practices and recommend new strategies to maximize revenue.
  • Train and supervise the three direct reports (Individual Giving Associate, Marketing and Communications Coordinator and Development Associate. Provide ongoing feedback and conduct mid-year and annual performance assessment meetings.
  • Assist with implementation marketing and development components of the strategic plan and ensuring alignment to the CMCB’s vision and mission
  • Work with senior leadership to provide most effective infrastructure that meets the diverse needs of staff, faculty, students and the community
  • Manage internal day-to-day operations of the department including oversight of all programs
  • Optimize staff and resource allocation to drive CMCB success
  • Oversee the technical operations of the organization through assessing needs and implementing a plan that provides data integrity and safe electronic communications and transactions.
  • Manage organizational risk, including ensuring that appropriate compliance systems are in place and steps are taken to reduce organizational risks related to finance, safety, labor relations, and other related functions
  • Oversee administrative systems and processes to enable efficient workflow and management across the department
  • Spearhead innovation and creativity to allow CMCB to become more structured, prescriptive, and analytical
  • Additional tasks as assigned by executive director

Human Resources
  • Lead efforts to increase diversity of staff to reflect student diversity
  • Work with directors, supervisors, coordinators, and managers to ensure that the hiring practices are equitable and that they minimize implicit bias of marginalized groups

Financial Management
  • Manage financial operations to ensure that the department has a sound financial strategy and high-quality financial systems and controls in place
  • Assist executive director with the financial planning, budget development, monitoring and reporting to ensure the financial health and stability of organization
  • Work with senior leadership to financially negotiate, manage, and implement CMCB’s contractual partnership agreements
  • Work with COO in all aspects of financial oversight including planning and budgeting, audit, compliance, and strategy. This includes recommending improvements to existing systems, as well as using data and analytic reporting tools to integrate tracking of finances.
  • Serve as an integral member of CMCB’s leadership team taking ownership over key fundraising health metrics, administrative efficiency, and organizational accountability.
  • Provide guidance and oversight to the ongoing systems build in areas including technology, marketing, development, and other administrative and financial operations of CMCB, including payroll and purchasing
  • Oversee monthly fundraising reporting, assessment, and annual audits
  • Establish the right new fundraising and marketing systems and processes that can serve as building blocks for improving the company’s financial foundation as we undertake future fundraising efforts

Team Management
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality and customer service
  • Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and provide ongoing regular and ad-hoc feedback and support to staff
  • Ensure that staff members on the team receive timely and appropriate training in alignment with their professional development and departmental goals

  • Bachelor’s Degree
  • Previous success in Fundraising/Development
  • Minimum 5 years in a supervisory/management role preferred
  • Knowledge and experience with event planning and implementation
  • Proficient in using Raiser’s Edge or similar software and Google Apps

Core Competencies

  • Ability to create a culturally competent environment
  • Efficiency
  • Follow-through on commitments
  • Strategic visioning/thinking

Cultural Fit

  • Ability to create and function within a culturally competent environment
  • Commitment to teamwork that is rooted in communication
  • Ability to think creatively
  • Commitment to data-based decision making
How To Apply:
Interested candidates should upload resume and cover letter
 (ATTN: Marie Tai, Chief Operating Officer) 


Please no phone calls and/or emails. 

Deadline to Apply is December 21, 2018.

Apply by:
December 21, 2018
About this Organization:

Founded in 1910,Community Music Center of Boston (the Music Center) transforms lives throughout Greater Boston by providing equitable access to excellent music education and powerful arts experiences.  The Music Center serves more than 5,000 students each week, on-site at our South End facility in the Boston Center for the Arts and in more than 40 outreach locations, including public schools, community/senior centers, and medical facilities. We are the largest external provider of arts education in the Boston Public Schools. Core Music Center programs include individual and group instruction in more than 25 instruments; outreach instruction in Boston Public Schools; an Intensive Study Project providing private instruction, theory and performances to prepare students for college-level study; early childhood programs; and music therapy for individuals with a wide range of physical, cognitive, emotional and/or social life needs.

Community Music Center of Boston is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Community Music Center of Boston policy prohibits discrimination and harassment because of race, color, religion, sex, national origin, age (40 or over), disability, sexual orientation, gender identity, gender expression, marital status, parental status, political affiliation, union membership, genetic information, or history of participation in the Equal Employment Opportunity process, grievance procedure, or any authorized complaint procedure.