Boch Center

270 Tremont Street
Boston, MA 02116

Date Posted:
December 10, 2018

Eastern Massachusetts



Group Sales Manager

The Group Sales Manager, reporting to the Director of Sales and Corporate Development and the VP & General Manager of the Boch Center, will coordinate and execute all group and non-traditional sales initiatives and fulfillment for attractions performing at, or presented by, the Boch Center, as well as working with partner organizations and other venues.
Essential Job Duties:
  • Help implement marketing strategies; identify targets for group and corporate sales.
  • Respond to sales inquiries.
  • Oversee group ticket sales & customer service (phone coverage, payment/release of unpaid accounts, accurate orders & paperwork for Box Office, Front of House, and other guests).
  • Compile and edit mailing list for group mailings.
  • Provide detailed reporting of sales activities on an attraction by attraction basis.
  • Promote super group code sales program to existing and potential prospects.
  • Maintain group website content.
  • Represent Boch Center group sales department at networking events, conferences, and meetings.
  • Work events and performances, greeting and assisting group clients as needed.
  • Coordinate and execute the Group Tour Program at venues.
  • Maintain/use historical group sales data, performing ongoing analysis, perform list maintenance for email or direct mail solicitations.
  • Perform all other duties customarily performed by a Group Sales Manager, or as directed by the employer.
  • Prior group sales or ticketing experience, including marketing, with a proven track record of increasing sales.
  • Ability to coordinate sales campaigns of multiple attractions simultaneously.
  • Ability to handle heavy call/customer contact volume.
  • Ability to work well within the Boch Center’s team environment.
  • Excellent interpersonal and communication skills, written and verbal, in order to work with customers and other constituents.
  • Extraordinary organizational skills.
  • Experience working independently in high energy and fast-paced environment.
  • Ability to provide creative strategies and solutions, and to implement them.
  • Proven track record in developing, growing, and expanding new and existing client relationships.
  • Proficiency in Microsoft Word, Excel, Outlook, and working knowledge of Powerpoint, Access, Ticketmaster/Shubert Ticketing System and other related software packages.
How To Apply:

Please forward cover letter, resume and references to:

Joe Donlavey, Director of Sales & Corporate Development

Boch Center

270 Tremont Street

Boston, MA 02116


No Telephone Calls.

Apply by:
December 31, 2018
About this Organization:

The Boch Center is one of the nation’s leading nonprofit performing arts institutions and a guardian of the historic Wang and Shubert Theatres. As New England’s largest cultural venue, the Boch Center is home to theater, classical and popular music, dance, comedy, opera, Broadway musicals, family entertainment, and more.

Located in Boston’s historic Theater District, the Boch Center also offers a diverse mix of educational and community outreach initiatives, including the City Spotlights Leadership Program and ArtWeek; collaborates with artists and local nonprofit arts organizations; preserves historic venues; and acts as a champion for Greater Boston’s arts and cultural community.