Northeastern University: Event Management

360 Huntington Ave# 424 CSC
Boston, MA 02115

Date Posted:
November 06, 2018

Eastern Massachusetts



Media Services Technician


Northeastern University's Event Management team is seeking talented individuals to fill the role of Media Services Technician on our events team. The Event Management team provides end-to-end event production including technical coordination, event set-up and support, AV / VTC services, live-stream / recording, and front of house staff / management.

The Media Services Technician serves as the primary operator of in-house audio, lighting, and video equipment and systems in Event Management venue spaces.


  • Maintain the security and safety of the venue for its patrons, performers, and staff. Protect the venue as well as the physical resources (technology and equipment, etc.) stored on-site. Maintain the venue and its equipment with proper care.
  • Maintain a professional environment between clients and colleagues at all times. Deliver consistent top-tier customer service to clients at all times. 
  • Configure and operate in-house audiovisual systems according to client's specifications.
  • Ability to adapt to a complex and fluid work environment: respond positively to last minute changes or challenges presented by the production environment.
  • Troubleshoot complex issues quickly and effectively while maintaining a professional attitude and composure. Develop workarounds or compromises as needed in a fast-paced environment.
  • Work as a member of the Media Services team on-site to achieve all common end goals for the event setup, operation, and strike.


  • Arrive at your call time.
  • Check the event reminder email for A/V, Tech, and Building Services notes. Double check that the room setup (chairs, tables, etc.) matches what is in the notes.
  • Ring out any microphones, set a basic stage wash with house lights up, and test that projectors and video equipment are functioning normally BEFORE client arrival.
  • Configure the audiovisual system and equipment according to the specifications in A/V notes. (set up microphones, monitors, laptops, clearcom system for tech team, backup systems, etc.)
  • Establish contact with the client and introduce the tech team.
  • Work with client or according to notes to program lighting, audio, and video cues as specified for the event.
  • Set up Anchor PA as a backup to the main audio system on all shifts except class. Loudspeakers should be placed upstage left and upstage right behind the black legs. The two Anchor wireless microphones should be kept with onstage tech to provide for Public Address in case of emergency and main system failure.
  • Once everything is set up, test all elements of the show as soon as possible: Run lighting cues, play back all videos, line check all audio sources.
  • Neatly tape down or cable ramp any loose cables onstage and in the house.
  • Inform client and House Manager when tech is ready (HM will then be clear to open doors at the appointed time), review the run of show with client and entire team, and make client aware of any backup systems or plans in place for the show.


  • Operate all technical equipment and systems for the duration of the event according to your role.
  • Maintain attention to event flow, client needs, team needs, and address any technical problems that arise quickly and professionally.
  • Have one technician in the venue at all times during breaks and intermissions.
  • If no Stage Manager is present, one tech must be backstage at all times while show is running.


  • Begin strike of all equipment only after client has left the venue and doors have closed.
  • Put all equipment away in designated areas as you found it. Make note of any malfunctions, broken equipment, or needed supplies (gaff tape, labels, etc) on the Event Sheet.
  • Sweep the stage and throw out any papers, water bottles, or other items left behind onstage.
  • Power down AV system, audio console, lighting console, laptops, and any other hardware that was in use for the event.
  • Check that all doors are locked, fire exists clear, and venue is secure.
  • Power off the lights when exiting.


  • Teamwork
  • Hands-on Experience with Theatrical-Grade Audio, Lighting, Video Systems, and Equipment
  • Critical Thinking and Technical Troubleshooting
  • Creative Collaboration
  • Event Production and Planning Experience
  • Supervision Opportunities
  • Stage Management Skills
  • Front of House Management Skills
  • Time Management Skills
  • Communication
  • Decision Making Skills
  • Crowd Management Skills
  • Experience with Industry-Standard Software such as: ProTools, QLab, PlaybackPro, Powerpoint, Prezi, Dante Virtual Soundcard, Dante Controller, Luminair, Yamaha StageMix, ETC Eos and more.
  • 2 years professional AV and/or Event Production experience required. 
  • Experience with Yamaha digital soundboards (CL5, QL5, QL1) and ETC lighting consoles (Gio, Ion) strongly preferred. 
  • Experience with Crestron video switching equipment and control systems strongly preferred. 
  • Experience with Wirecast, BlueJeans and other VTC platforms, Playback Pro, Q Lab, etc. a plus. 
How To Apply:
To apply, please email your resume and a cover letter to Benjamin Cameron at:
Apply by:
December 09, 2018
About this Organization:
Northeastern University's Event Management Department oversees and manages 10 venue spaces.