John F. Kennedy Presidential Library & Museum

Columbia Point
Boston, MA 02125

Date Posted:
August 10, 2018

Eastern Massachusetts



Part-Time Membership Representative

The John F. Kennedy Library Foundation’s Development Department seeks to hire five new development professionals at an exciting time in the institution’s expansion. In 2017, the JFK Library commemorated the Centennial birth of President Kennedy with local and national programs including a capstone event honoring President Barrack Obama with the Profile in Courage Award. Building from that success, the Foundation is currently developing a new strategic plan to advance its mission by introducing President Kennedy’s legacy of bold leadership and public service to new audiences. As part of the new strategic plan, the Foundation will partner next year with major national corporations and government agencies such as NASA to celebrate the 50th anniversary of the Moon landing. This work will require a team excited and committed to successfully raising the funds needed for operating support as well as new initiatives and other planned special events. Please see below for open positions at the Foundation. When hiring is complete, the Kennedy Library Foundation’s Development Department will comprise ten fundraising professionals led by a seasoned Vice President of Development who has led the Foundation’s fundraising efforts for the last seven years.

The Foundation is seeking a part-time Membership Services Representative to promote and expand the Library’s membership program and provide assistance to visitors seeking more information about becoming a member. This individual will spend most of the work day in the museum lobby interacting with the public.

This is a non-exempt part-time position (approximately 20 hours per week), and the successful individual will be compensated on an hourly basis, and will be eligible for commissions based upon membership sales. Scheduling needs include weekdays and weekends, 10am – 5pm, and occasional early evening events.

Duties and Responsibilities:

  • Assist visitors in signing up for new memberships, including processing payments, providing receipts, and issuing temporary membership cards
  • Facilitate in-person renewals for current members
  • Provide exceptional customer service to new and existing members
  • Provide information on upcoming Library events (especially Kennedy Library Forums) to new and existing members
  • Ensure membership brochure display racks throughout museum are fully stocked
  • Provide general administrative support to the membership and development office, including assisting with mailings, data entry, and other duties as assigned
  • High school diploma or equivalent required
  • Experience with handling cash preferred
  • Sales experience a plus, but not required
  • Must have excellent customer service skills, be courteous, outgoing, and possess a positive attitude
  • Effective communication and interpersonal skills
  • Basic math and computer skills are required
  • Attention to detail and an ability to handle confidential information with discretion
  • Flexible schedule, including weekends and occasional nights

The John F. Kennedy Library Foundation is a non-profit organization that seeks to promote a greater appreciation and understanding of American politics, history and culture, the process of governing and the importance of public service. We seek a responsible, resourceful, and energetic individual who shares a commitment to promoting President Kennedy’s legacy and the ideals of education and public service that he championed, and who enjoys working as part of a dedicated and strong team.

The Kennedy Library Foundation is an equal opportunity employer.

How To Apply:

To apply, please email cover letter, resume, and references, including scheduling availability by following this link. Please use the subject line "Membership Representative." No phone calls, please.

Apply by:
October 05, 2018
About this Organization:
The John F. Kennedy Presidential Library and Museum is dedicated to the memory of our nation's thirty-fifth president and to all those who through the art of politics seek a new and better world. Located on a ten-acre park, overlooking the sea that he loved and the city that launched him to greatness, the Library stands as a vibrant tribute to the life and times of John F. Kennedy. Come tour our Museum which portrays the life, leadership, and legacy of President Kennedy, conveys his enthusiasm for politics and public service, and illustrates the nature of the office of the President. Students and scholars can also arrange to conduct research using our collection of historical materials chronicling mid-20th century politics and the life and administration of John F. Kennedy.