Celebrity Series of Boston

20 Park Plaza, Suite 1032
Boston, MA 02116

Date Posted:
August 21, 2018

Eastern Massachusetts



Associate Director of Performance Operations


Immediate Supervisor:Director of Performance Operations

Supervises: Manager of Performance Operations, project-specific personnel (independent contractors) and seasonal interns




The position manages concert-related details for Celebrity Series of Boston at a variety of venues across Boston and Cambridge. These events are consistent with the mission of the organization, as well as the vision and priorities set by the President. The Associate Director is a primary contact for the organization with venue staff, artists and their representation, and area vendors. With the support of a Manager, this position also serves as lead person in the office for concert presentations. The Associate Director will create a concert experience for audiences and artists on behalf of Celebrity Series consistent with organizational values and goals.


Production/Operations Management

· Directly manages technical and logistical details for a select portfolio of Celebrity Series presentations, including Stave Sessions (a mini-festival of contemporary emerging artists) and occasional special projects, and supervises the execution of all concert presentations

· Serves as liaison between venue management and artist representation to facilitate all concert-related requests, including equipment, rehearsal, travel, backstage and hospitality needs

· Supervises load-in/out, work calls, rehearsals and manage stage crew at performance venues

· Schedules work calls and serves as primary day-to-day contact with local unions

· Collaborates actively with other departments so artist-related activities are fully integrated into priorities of organizations and in line with Strategic Plan

· Works with Associate Director of Community Engagement to coordinate planning, execution, and reporting for occasional local community work of touring artists

· Maintains all relevant schedules for season roster artists and performances

· Maintains a comfortable and safe environment for artists and participants in related events

· Manages relationships and logistics pertaining to recordings, CD sales and signings

· Oversees ticketing needs for artists, agents and department


· Hires, supervises, and directly responsible for assigned contract-based production managers and technical support staff (direct reports, independent contractors)

· Supervises Manager of Performance Operations (direct report, full time) regarding their portfolio of mainstage engagements and other related duties


· Maintains fiscal oversight of related initiatives within board-approved budget.

· Manages costs of production-related line items, with a focus on proactive, creative solutions while maintaining quality

· Serves as primary contact on assigned independent contractor contracts

· In conjunction with the Finance department and Box Office, oversees the preparation of artist settlements

· Reviews event financial settlements with artists, union houses and partners as needed

· Negotiates contracts and rates with hotel vendors

Organizational Communication

· Facilitates proactive and professional communication between staff of the venue, artist, and presenter

· Maintains regular contact with colleagues, especially Artistic Programmer and other department members, to support cross-departmental projects that have artist and performance implications, including, but not limited to: program book copy, special events, educational and audience engagement initiatives, and staff meetings

· Uses in-house database, Artifax Event Online, to facilitate cross-departmental conversation and coordination

Community Engagement/Public Performance Projects

· Supports community initiatives and Public Performance Projects (free, large-scale public events) on occasion

Development / Fundraising

· Collaborates with Development on operational elements of fundraising events, including receptions, galas, dinners, and meet-and-greets – with and without artist participation

· Actively works to facilitate an increased number of quality artist/donor interactions, as identified by Strategic Plan


· Proven ability to achieve results when working collaboratively with a wide variety of people and ideas

· Detail-oriented self-starter who can handle multiple projects at a time and excel in fast-paced environment. Follow-through is essential to success in this position

· Ability to thoughtfully analyze situations and persevere despite unfamiliar territory

· Strong knowledge of performing arts preferred

· Able to work evenings and weekends as required throughout the year

· Demonstrated previous experience supervising performance-related theatrical and concert personnel (stage and house crews, outside contractors, FOH staff, etc.)

· Minimum 7-10 years direct experience in live performing arts concert management, including working knowledge of theatrical and concert hall elements

· Knowledge of IATSE contracts and experience working in union theatrical environments

· Proficiency in performance rider interpretation, including the negotiation of tour requirements to fit budget constraints and creative problem solving

· Ability to communicate effectively and remain tactful and supportive in stressful situations

A bachelor’s degree is strongly preferred
Work Environment

The Celebrity Series (Celebrity Series of Boston, Inc.) offices are located at 20 Park Plaza, Suite 1032 in Boston’s Back Bay. The building is convenient to public transportation and is fully accessible. Office hours are Monday – Friday, 9:00 AM – 5:00 PM. Work is often required off-site, yet within the Greater Boston area.


Medical Insurance 75% paid by Company; Dental Insurance 25% paid by Company; Life Insurance and Short-Term Disability 100% paid by Company; 403(b) plan; paid vacation, holidays, personal and sick time.

The Celebrity Series of Boston, Inc. is an equal opportunity, affirmative action employer.

How To Apply:

Please send cover letter and resume to:

Attn: Associate Director Ops Search


No phone calls please

Apply by:
September 07, 2018
Dependent Upon Experience
About this Organization:
Celebrity Series of Boston brings the world’s best performing artists to Boston. Founded in 1938, Celebrity Series presents performances by instrumental and vocal soloists, symphony orchestras, chamber ensembles, dance companies, jazz and popular music performers, folk and ethnic performance groups, and other performing artists in concert halls and theaters across Boston. Celebrity Series also operates an Arts, Education and Community program, which reaches numerous students and members of the community through multiple activities each year.
For more information on Celebrity Series of Boston, call (617) 482-2595 or visit us online at www.celebrityseries.org.

The Celebrity Series of Boston, Inc. is an equal opportunity, affirmative action employer.

The Celebrity Series offices are located in the Park Plaza Office Building at 20 Park Plaza, Suite 1032, in Boston’s Back Bay. The building is convenient to public transportation and is fully accessible. Office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.