The Wilbur

246 Tremont Street
Boston, MA 02116

Date Posted:
August 08, 2018

Eastern Massachusetts



Box Office Assistant

The Box Office Assistant will assist with the daily and nightly operations of the Box Office at both The Wilbur Theatre and The Chevalier Theatre. The ideal candidate will have customer service and Ticketmaster experience (or relative ticketing experience).

This is a detail oriented position that requires organizational skills, professional and polite interaction with management, artist representatives, and patrons of all levels. Must have the ability to work accurately and effectively under pressure, and the skills to complete and prioritize tasks in a timely manner.


The position is mainly responsible for selling tickets through the Box Office window, assisting patrons with Will Call pick up, troubleshooting any ticketing issues day of show, and assisting patrons both in person and over the phone.

  • · Prior experience working in a box office or customer service setting. Ticketmaster experience preferred.
  • · Highly organized, resourceful, quick learner and able to handle multiple projects simultaneously.
  • · Able to work in a fast-paced environment.
  • · Exceptional customer service
  • · Professional interpersonal and telephone skills.
  • · Candidate with reliable personal transportation preferred as The Chevalier is not easily accessible by public transportation.


· Part time averaging 15 hours per week.

· Daytime hours during the week, nighttime, weekend, and holiday availability required.

· Working the box office window during normal hours of operation as well as assisting the Manager with guest tickets, Will Call, and any other needed tasks.

How To Apply:
Please submit a cover letter, resume, and references to
Apply by:
August 24, 2018
Salary is commensurate with experience
About this Organization:

The Wilbur Theatre is a 1,200 capacity venue on the corner of Tremont and Stuart Street in Boston's historic Theatre District. The Wilbur was ranked as the 4th busiest club in the world by Pollstar magazine.

The Chevalier Theatre is a recently acquired 1,800 capacity venue located in the heart of Medford Sq. just outside the city in Medford, MA.

Both theatres specialize in comedy, music and non-traditional performances, we work with some of the biggest names in stand-up comedy, music and entertainment.