Boston Ballet

19 Clarendon Street
Boston, MA 02116

Date Posted:
September 18, 2018

Eastern Massachusetts



School Administrator (Newton Studio)


The School Administrator for the Newton Studio of Boston Ballet School (BBS) provides essential support to Boston Ballet’s (BB) daily operations, administration, and customer service for its educational programming. Boston Ballet serves a diverse and inclusive population across three school locations (Boston, Newton, and the North Shore town of Marblehead). As an integral part of the School’s administration, he/she reports to the Newton Studio Manager and works closely with the School Principals and leaderships.

He/she will act as the main point of contact for faculty, staff, and customers on nights and weekends during Boston Ballet School classes. He/she will maintain a positive, comfortable environment in the studio and communicate regularly to the Studio Manager. He/she will develop and maintain positive relationships with parents and students and assist the BBS team in enrolling and retaining prospective and existing customers.

The School Administrator works Tuesdays-Saturdays with evening work required. This position is considered non-exempt, hourly.


Studio Administration:

  • Fosters positive relationships with existing and prospective education families. Provide ongoing support for customers, responds to their questions and needs by phone, email and in-person.

  • Maintains student attendance records, including attendance book upkeep, recording absences, scheduling make-up classes and submitting monthly attendance reports.

  • Prepares, schedules and follows-up with prospective customers on audition/registration results

  • Assists with the collection, recording and processing of class tuition

  • Administers adult open classes and related transactions – MindBody knowledge a plus

  • Schedules and trains part-time Studio Administrators; covers Studio Administrator shifts as needed

  • Advises on and recommends on process and efficiency improvements

Daily Operations:

  • Handles office management needs including ordering office supplies, maintaining collateral materials, bulletin boards and office machines (copiers, printers)

  • Collaborates with other departments including IT and Facility Maintenance (Production)

  • Supports educational programmatic events (Open Houses, Parent Observation Week, Curriculum Nights, etc.) and other BB programs, events and activities as requested.

Administrative Support:

  • Oversees monthly financial tracking and reconciliation

  • Facilitates bi-weekly payroll processes

  • Liaison with parent association and BBS management

  • Supports both internal and external customer communications through a variety of channels including calendars, emails and signage

  • Assists with the contracting and reporting of Studio Rental Program and BBS birthday parties

  • Attends ongoing team meetings

  • Other job-related projects as required


The successful candidate will be highly organized, proactive and demonstrate a positive, helpful attitude at all times in order to support the Newton Studio team and maintain smooth operations in a busy work environment. He/she will possess excellent communication skills (written and verbal) and be able to manage multiple priorities, while maintaining a professional demeanor. Must enjoy working with students and parents in an educational environment.

  • Bachelor’s degree in arts management, education or related field, plus one year of professional work experience

  • Proficient in Microsoft Office

  • Experiences with Tessitura a plus

  • Enthusiasm about arts/dance education and sensitivity and caring attitude toward children

  • Ability to proactively support and assist various job functions and work as a member of a team

Boston Ballet is an Equal Employment Opportunity Employer

How To Apply:

To apply for this position please send a resume and cover letter IMPORTANT – PLEASE INCLUDE THE NAME OF THE POSITION FOR WHICH YOU ARE APPLYING IN THE SUBJECT LINE OF YOUR E-MAIL. No phone calls please.

Apply by:
October 31, 2018
About this Organization:
Since 1963, Boston Ballet has been one of the leading dance companies in the world on stage, in the studio and in the community. Under the leadership of Artistic Director Mikko Nissinen and Executive Director Max Hodges, the Company maintains an internationally acclaimed repertoire and the largest ballet school in North America, Boston Ballet School.

Boston Ballet maintains a repertoire of classical, neo-classical and contemporary works, ranging from full-length story ballets to new works by some of today's finest choreographers. Boston Ballet's second company, Boston Ballet II, is comprised of pre-professional dancers who gain experience by performing with the Company and independently, presenting lecture-demonstrations and special programs to audiences throughout the Northeast.