The House of the Seven Gables

115 Derby Street
Salem, MA 01970
www.7gables.org
mreynolds@7gables.org

Date Posted:
August 06, 2018

Region:
Eastern Massachusetts

Category:
Other

Type:
Seasonal

Seasonal Tour Guide

Description:

As a key member of the Visitor Services team, Guides interact closely with guests of the museum while on tour. Under the supervision of the Manager of Visitor Services, with direction from Lead Guides, Seasonal Tour Guides deliver a scripted tour of the Turner-Ingersoll Mansion, Nathaniel Hawthorne’s Birthplace and the Hooper Hathaway House.



  • Deliver either a 30-35 minute scripted tour of the mansion or a 50 minute scripted tour of the mansion and birthplace.
  • Answer guests’ questions regarding the historic site, Salem and surrounding area, and other attractions in town in a positive and hospitable manner.
  • Attend any and all meetings and training classes.
  • Work in cooperation with Admission and other Guest Service Staff to provide a prompt, courteous experience to all our daily guests.
  • Assist other departments with basic, minor projects (stuffing envelopes, filing, data entry, etc.)
  • May cross train in other departments, such as admissions and the store and provide coverage as needed for call outs, vacation, and other extraneous circumstances.
  • Any other related duties as assigned



Qualifications:
  • High School Diploma or related experience preferable.
  • Excellent interpersonal and oral communication skills.
  • Ability to take direction quickly and adjust to changing circumstances easily.
  • Ability to deal effectively and courteously with the public and other staff members.
  • Must be guest focused.

How To Apply:
Contact Melissa Reynolds, Human Resource Manager, at mreynolds@7gables.org or 978-744-0991
Apply by:
August 31, 2018
Salary:
Minimum Wage
About this Organization:
The House of the Seven Gables is a non-profit 501(c)(3) corporation. The Gables was founded in 1910 as a historic site with a two part purpose. Our founder, Caroline Osgood Emmerton, purchased The Gables to preserve the legacy of 19th century American author Nathanial Hawthorne and to generate revenue from tours of The Gables to fund Settlement work in the immigrant community living in the neighborhood surrounding the site. Today, The House of the Seven Gables’ campus constitutes its own national historic district on The National Register of Historic Places and was designated a National Historic Landmark in 2007.

Nearly 120,000 visitors from all over the globe visit and tour the mansion, other historic buildings on the campus and the seaside colonial revival gardens each year. Educational themes include Nathaniel Hawthorne, maritime history, and architecture. The Settlement work continues, offering much needed support to the needy and recent immigrants making Salem, Massachusetts their home.

“The House of the Seven Gables is committed to the principle of equal employment opportunity.”