Harvard University

124 Mt. Auburn Street
Cambridge, MA 02138

Date Posted:
July 31, 2018

Eastern Massachusetts



Assistant Director, Development Operations, American Repertory Theater

Harvard University
Assistant Director, Development Operations
American Repertory Theater

Duties & Responsibilities
Position Summary:
The American Repertory Theater seeks a talented Assistant Director, Development Operations to develop systems that empower fundraisers to effectively raise support for A.R.T. This position is responsible for the direction of the Development Department's processes and policies, and the accuracy of the database's fundraising information. Working with the Director of Development, Director of Individual Giving, and the Business Office to develop, monitor, and report on contributed income projections and fundraising expense budgets, the Assistant Director, Development Operations provides strategic analysis that directly affects the success of A.R.T.'s fundraising campaigns. This position also manages how routine fundraising processing and maintenance is carried out by the Development Information and Database Specialist.
Reporting to the Director of Individual Giving, the Assistant Director, Development Operations is an integral member of an evolving development team charged with raising over $4.7M in annual contributed support for the theater. The Assistant Director, Development Operations will participate in department and A.R.T. initiatives and perform additional duties as needed to help drive the theater's mission. This position supervises the Development Information and Database Specialist.
  • Participate in setting the fundraising budgets and projections, and strategically analyze fundraising-related transactions, on both macro/micro levels and routine/ad-hoc bases.
  • Organize strategic framework of fundraising campaigns for donors and prospects, including all routine and special fundraising appeals therein.
  • In collaboration with the Director of Individual Giving and Assistant Director, Membership & Donor Relations develop and implement Membership rules and ensure they operate within industry standards.
  • Provide ongoing management of acknowledgments, prospect research databases, donor stewardship fulfillment, gift accounting, and pledge remittance.
  • Troubleshoot, manage ticket creation, escalation and resolution with RAMP.
  • Advise on the design and organization of content on fundraising-related pages on the A.R.T. website
  • Create and provide regular reports, extractions, and lists for Development staff to effectively fulfill their fundraising roles.
  • Direct how staff records, and advise how staff interprets, fundraising-related information in the database and work with staff to streamline existing fundraising systems.
  • Remain active in the Tessitura community and continue education for knowledge sharing, latest trends, new features, and opportunities for data.
Basic Qualifications
Candidates MUST meet the following basic qualifications to be considered for this role:
  • Bachelor's degree or equivalent and three years of Tessitura experience.

Additional Qualifications
  • Excellent communication and presentation skills, both verbal and written.
  • Demonstrated ability to think strategically and to achieve results in a fast-paced, team-oriented environment.
  • Ability to manage and maintain the confidentiality of sensitive information.
  • Ability to multi-task and demonstrate sound judgment and discretion.
  • Outstanding organizational skills, attention to detail, and ability to meet deadlines.
  • Proficiency with Tessitura, Macs, and Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
  • Schedule flexibility and ability to work occasional nights and weekends.
  • A background and/or interest in theatre preferred.

Additional Information
Under the leadership of Artistic Director Diane Paulus and Executive Producer Diane Borger, the American Repertory Theater is poised to raise significant funds to support the vision of the Artistic Director and the A.R.T.'s productions, while enhancing the cultural climate of the community, and creating a model for American theaters. With this visibility and energy, the Assistant Director, Development Operations will join a Development Department that is designed to capitalize on an evolving model of arts philanthropy.

Job Function
Alumni Affairs and Development
Sub Unit
USA - MA - Cambridge
Time Status
00 - Non Union, Exempt or Temporary
Salary Grade
Appointment End Date
Pre-Employment Screening
Credit, Criminal, Identity
Full time. 35 hours per week.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Apply Here
How To Apply:
Apply Online
Apply by:
July 31, 2018
About this Organization:
Harvard University, one of the oldest institutions of higher learning in the United States, currently enrolls more than 18,000 degree candidates from every state and territory in the United States and more than 100 nations of the world. With some 10,000 administrative and support staff members, Harvard provides a great variety of opportunities for individuals with diverse backgrounds.

People choose to work at Harvard for many reasons. There are even more reasons why they choose to stay for a career. At Harvard, there's the excitement of being part of a vibrant academic community, surrounded by people whose ideas are shaping tomorrow's news. There's the freedom to work creatively, to take the initiative, and to grow personally as well as professionally. There are the cultural, intellectual, and recreational resources that only a world-class university can provide.

It is the quality of our opportunities - as well as the quality of our education - that has created our reputation for excellence. As a major institution, the University provides a firm foundation for future career development...the flexibility and mobility to utilize your skills in a variety of settings...and an outstanding benefits program. As an enterprise made up of many different schools, departments, libraries, museums, and research facilities, we offer small, collaborative work groups, each with its own personality and goals. Each invites you to experience the exceptional.

Our employees play a vital role in our strength as an international leader in education and research. Wherever you work at Harvard, your work affects the future - you are aiding in discovery, adding to the sum of human knowledge, or assisting in the education of tomorrow's leaders. Harvard's career paths can be grouped in three major categories. Whether your choice is Student Services, Academic Affairs and Research, or Administration and Management, you will find a wide range of professional and support opportunities here.

Harvard University offers competitive salaries and a comprehensive benefits package - 3 or more weeks of vacation, plus holidays and personal time, health and dental insurance, an excellent tuition plan, a University-funded retirement plan, an investment program, and much more. We often offer flexible schedules.

For more information on employment at Harvard University, as well as our excellent benefits, visit our web site: http://employment.harvard.edu or stop by our Employment Office at 11 Holyoke Street, Cambridge, MA 02138.

Harvard University is an equal opportunity employer committed to diversity.