Assistant Director, Development Operations, American Repertory Theater
Assistant Director, Development Operations
American Repertory Theater
Duties & Responsibilities
The American Repertory Theater seeks a talented Assistant Director,
Development Operations to develop systems that empower fundraisers
to effectively raise support for A.R.T. This position is
responsible for the direction of the Development Department's
processes and policies, and the accuracy of the database's
fundraising information. Working with the Director of Development,
Director of Individual Giving, and the Business Office to develop,
monitor, and report on contributed income projections and
fundraising expense budgets, the Assistant Director, Development
Operations provides strategic analysis that directly affects the
success of A.R.T.'s fundraising campaigns. This position also
manages how routine fundraising processing and maintenance is
carried out by the Development Information and Database Specialist.
Reporting to the Director of Individual Giving, the Assistant
Director, Development Operations is an integral member of an
evolving development team charged with raising over $4.7M in annual
contributed support for the theater. The Assistant Director,
Development Operations will participate in department and A.R.T.
initiatives and perform additional duties as needed to help drive
the theater's mission. This position supervises the Development
Information and Database Specialist.
- Participate in setting the fundraising budgets and projections,
and strategically analyze fundraising-related transactions, on both
macro/micro levels and routine/ad-hoc bases.
- Organize strategic framework of fundraising campaigns for
donors and prospects, including all routine and special fundraising
- In collaboration with the Director of Individual Giving and
Assistant Director, Membership & Donor Relations develop and
implement Membership rules and ensure they operate within industry
- Provide ongoing management of acknowledgments, prospect
research databases, donor stewardship fulfillment, gift accounting,
and pledge remittance.
- Troubleshoot, manage ticket creation, escalation and resolution
- Advise on the design and organization of content on
fundraising-related pages on the A.R.T. website
- Create and provide regular reports, extractions, and lists for
Development staff to effectively fulfill their fundraising
- Direct how staff records, and advise how staff interprets,
fundraising-related information in the database and work with staff
to streamline existing fundraising systems.
- Remain active in the Tessitura community and continue education
for knowledge sharing, latest trends, new features, and
opportunities for data.
Candidates MUST meet the following basic qualifications to
be considered for this role:
- Bachelor's degree or equivalent and three years of Tessitura
- Excellent communication and presentation skills, both verbal
- Demonstrated ability to think strategically and to achieve
results in a fast-paced, team-oriented environment.
- Ability to manage and maintain the confidentiality of sensitive
- Ability to multi-task and demonstrate sound judgment and
- Outstanding organizational skills, attention to detail, and
ability to meet deadlines.
- Proficiency with Tessitura, Macs, and Microsoft Office Suite
including Outlook, Word, Excel, and PowerPoint.
- Schedule flexibility and ability to work occasional nights and
- A background and/or interest in theatre preferred.
Under the leadership of Artistic Director Diane Paulus and
Executive Producer Diane Borger, the American Repertory Theater is
poised to raise significant funds to support the vision of the
Artistic Director and the A.R.T.'s productions, while enhancing the
cultural climate of the community, and creating a model for
American theaters. With this visibility and energy, the Assistant
Director, Development Operations will join a Development Department
that is designed to capitalize on an evolving model of arts
Alumni Affairs and Development
USA - MA - Cambridge
00 - Non Union, Exempt or Temporary
Appointment End Date
Credit, Criminal, Identity
Full time. 35 hours per week.
We are an equal opportunity employer and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability status, protected
veteran status, gender identity, sexual orientation, pregnancy and
pregnancy-related conditions, or any other characteristic protected
July 31, 2018
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