Old North Foundation of Boston, Inc

193 Salem Street
Boston, MA 02113
www.oldnorth.com
education@oldnorth.com

Date Posted:
August 07, 2018

Region:
Eastern Massachusetts

Category:
Administrative

Type:
Part-Time

Part Time Visitors Services Manager- 24 Hours per week

Description:

300 Years. Two Lanterns. One Revolution.

Built in 1723, the Old North Church is famous for the two signal lanterns hung in its steeple at the instruction of Paul Revere--two lanterns that lit the way to revolution and independence. The Old North Church & Historic Site is a half-acre campus in the heart of Boston’s North End. It includes the iconic church, the colonial-era Clough House where visitors experience “living history,” several gardens and courtyards, and a gift shop. The Old North Foundation is a nonprofit organization that manages the site and is dedicated to preserving the site, to sharing its stories, and to exploring the many aspects of active citizenship that Old North has witnessed through its 300 years.


As the Visitor Services Manager at Old North, you will be part of a close-knit and enthusiastic team committed to managing the Old North Church & Historic Site with the highest level of professionalism and to providing visitors with an excellent experience from the moment they step on to our site. You will report to the Director of Operations & Retail and work closely with all departments and department supervisors. As Visitor Services Manager you will handle all online bookings, working closely with tour operators, schools, and travel companies wishing to visit the Old North. In addition, you will manage and schedule a team of Visitor Services Representatives, assist in hiring and training, and provide ongoing support throughout the day. 

Qualifications:
  • Experience in a supervisory role- scheduling, training and payroll

  • Computer experience (ticketing software a plus)

  • Cash handling experience

  • Energetic, flexible, reliable and team player

  • Ability to multitask and switch gears as needed

  • Attention to detail a must

  • Strong organizational skills

  • Excellent communication skills, in person and on the phone

  • Friendly and outgoing disposition

  • Interest in history or historic sites/museums preferred

How To Apply:
Please send letter of interest and resume to jobs@oldnorth.com.  Please indicate the position you are applying for in the subject line.
No phone calls please.
Apply by:
August 23, 2018
About this Organization:

300 Years. Two Lanterns. One Revolution.


The Old North Church, built in 1723, is famous for the two signal lanterns hung in its steeple at the instruction of Paul Revere. Those two lanterns sparked the American Revolution.


The Old North Church & Historic Site is located in the heart of Boston’s North End and includes the iconic church, the colonial-era Clough House, several gardens and courtyards, and a gift shop. The Old North Foundation manages the site and is responsible for preservation and educational programming. Each year, hundreds of thousands of visitors step into three hundred years of history at Old North while walking the Freedom Trail.