CommunicateHealth, Inc.

26 Market St.
Northampton, MA 01060

Date Posted:
January 18, 2019

Western Massachusetts



Digital Project Manager

Job Posting:

Digital Project Manager

(1 Full-Time Position in Northampton, MA or Rockville, MD)

This Is Us

CommunicateHealth is a mission-based consulting company that helps public and private sector organizations simplify health information. We design websites, health care services, personal health tools, public health and emergency communications, and innovative interactive media. We employ a talented team of plain language writers, communication researchers, designers, developers, and usability specialists dedicated to creating health information and services that are attractive and easy to use. We’re committed to making a difference in the world and in the lives of our employees. Check us out

This Is You

You are an experienced project manager with a proven ability to manage the development of complex websites and digital products with multidisciplinary teams of researchers, writers, designers, and developers. You enjoy working independently and collaboratively, have experience giving and receiving feedback, and have outstanding organizational skills and attention to detail. You are committed to making health information easier to understand and use.


• Lead the development of digital products with a multi-disciplinaryteam

• Ensure products are delivered following user-centered design best practices, on time and within scope andbudget

• Maintain positive client relationships and provide clients with clear recommendations in plain language

•Keep project teams and clients focused by advocating for endusers

• Develop user and technical requirements and specifications and adjust asnecessary based on client feedback and userresearch

• Integrate findings from user research studies into message and productdevelopment

• Oversee and inform post-production quality control (QC)processes

• Act as a connector across project teams to integrate project-level lessonslearned across theorganization


Required Qualifications

• 3-7 years of experience in a project management role overseeing complex development projects, preferably for or within the federal government

• Degree in business, communication, computer sciences, program administrationor other related field (Masterspreferred)

• Experience overseeing website redesigns using an open source CMS like Drupal or WordPress

• Ability to “think on your feet” and come up with creative and appropriatesolutions

• Ability to work well in teams with other highly-qualified professionals in arelaxed, culturally-diverseenvironment

Preferred Qualifications

• Familiarity with the nuances of federal clearance processes and securitystandards

• Familiarity with federal plain language guidelines, Section 508 compliance, and best practices in usability and UXdesign

• Successful management of federal contracts — including building relationships with clients, managing subcontractors, supporting a project team, tracking actual costs, developing budgets, preparing cost estimates, andforecasting

• Experience with user-centered design, usability standards, and best practices to develop digital products in a health context

• Familiarity with federal plain language guidelines, Section 508 compliance, and best practices in usability and UXdesign

• Solid working knowledge of common operating systems and software including iOS for Mac. Comfortable with digital-based work, especially digital project management and collaboration tools and video conferencing.

How To Apply:

How to Apply

Please send cover letter and resume to

This is a full-time, salaried position located in either our Northampton, MA or Rockville, MD office. We are not considering remote staff for this position. We offer highly competitive salaries and full benefits.

CommunicateHealth is committed to workplace diversity and providing equal employment opportunities for all qualified applicants and employees.

As a federal contractor, we are required to ask applicants to submit a voluntary demographics form, personnel selections are made based on this information.

Apply by:
March 15, 2019
About this Organization:
We are a health communication firm specializing in health literacy and user-centered design.