The House of the Seven Gables

115 Derby Street
Salem, MA 01970

Date Posted:
April 12, 2018

Eastern Massachusetts



Museum Store Associate


Position Overview:

The Museum Store Associate is responsible for promoting sales, waiting on patrons and completing sales transaction. The Museum Store Associate actively works to ensure the highest level of museum visitor experience in the Museum Store by treating all customers and co-workers in a courteous and professional manner.

Essential Job Functions:

  • Courteously greet and assist customers. Actively engage guests in conversation and assist in understanding description and selection of merchandise.

  • Obtain merchandise requested by customer or receive merchandise selected by customer.

  • Complete sales transactions utilizing the point of sales system. Accurately determine and charge final bill by calculating discounts, tax and totals on merchandise selected by customer. Accept payments and make change, process credit card transactions, refunds and exchanges in, etc. Wrap or bag merchandise for customers.

  • Actively maintain the store appearance, including keeping merchandise neatly organized and attractively displayed, dusting and cleaning shelves, folding t-shirts and maintaining displays to provide the highest of visual presentation

  • Maintain stockroom merchandise organization and cleanliness

  • Actively execute the daily operational and day to day goals and priorities assigned by Store Manager

  • Answer gift shop phone and assist callers as needed.

  • Other duties, as assigned


Preparation, Knowledge, Skills and Abilities:

  • Museum Store Clerk/Associate must be fully competent in selling all museum store products and must display excellent customer service at all times.
  • General knowledge and understanding of the museum’s history and site
  • Excellent Customer Service Skills

  • Point of Sales knowledge

  • High school diploma

  • Retail or related sales experience preferred

The House of the Seven Gables is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. The House of the Seven Gables prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

How To Apply:
Please contact Melissa Reynolds, Human Resource Manager, at or call at 978-744-0991 ext. 111
Apply by:
April 30, 2018
$11.00 an hour
About this Organization:
The House of the Seven Gables is a non-profit 501(c)(3) corporation. The Gables was founded in 1910 as a historic site with a two part purpose. Our founder, Caroline Osgood Emmerton, purchased The Gables to preserve the legacy of 19th century American author Nathanial Hawthorne and to generate revenue from tours of The Gables to fund Settlement work in the immigrant community living in the neighborhood surrounding the site. Today, The House of the Seven Gables’ campus constitutes its own national historic district on The National Register of Historic Places and was designated a National Historic Landmark in 2007.

Nearly 120,000 visitors from all over the globe visit and tour the mansion, other historic buildings on the campus and the seaside colonial revival gardens each year. Educational themes include Nathaniel Hawthorne, maritime history, and architecture. The Settlement work continues, offering much needed support to the needy and recent immigrants making Salem, Massachusetts their home.

“The House of the Seven Gables is committed to the principle of equal employment opportunity.”