Yiddish Book Center

1021 West Street
Amherst, MA 01002
www.yiddishbookcenter.org

Date Posted:
March 22, 2019

Region:
Western Massachusetts

Category:
Development/Fundraising

Type:
Full-Time

Membership and Online Fundraising Manager

Description:
The Yiddish Book Center is a non-profit cultural organization based in Amherst, MA with a national and international membership base. We are seeking a Membership and Online Fundraising Manager to take a leadership role in our online outreach efforts; and to coordinate various constituent management, donations processing, and member communications systems. Also supports website and technical operations for projects across the organization. 



Responsibilities include:
  • Coordinates online fundraising efforts to coincide with direct mail appeals, and additional online-only outreach projects throughout the year. Creates and maintains membership-related web content, including donation forms;
  • Ensures that membership records and communications are handled appropriately following Yiddish Book Center policies and procedures. Specifically: Gift processing, constituent data entry and updates, data-sync of Raisers’ Edge and Luminate records, written and phone communication with members in response to inquiries;
  • Participates in strategic planning process for the website and other online tool and communications channels, and helps to implement solutions based on these goals. Acts as a resource to resolve technical problems day-to-day for staff and outside users;
  • Provides training and support for staff users of the bulk email tools, user databases, web forms and other web content;
  • Organizes training and supervision of work study, part time and seasonal employees to assist as needed with membership tasks;
  • Communicates with vendors to maintain tech tools as needed; 
  • Trains staff and volunteers in proper use of on-site audio-visual equipment equipment and works with vendors to keep all equipment in working order and up to date to meet program requirements;
  • Answers multi-line phone system; other projects and tasks as assigned.

Qualifications:
  • Knowledge of Raiser’s Edge or similar fundraising software
  • Understanding of non-profit fundraising processes, including industry best practices for online fundraising
  • Experience with audience segmentation for online communication and reporting
  • Excellent organizational skills, and ability to prioritize among multiple responsibilities and projects
  • Flexibility and ability to work in a mid-level leadership role
  • Technological problem-solving, both immediate and long-range
  • Excellent written and oral communication skills
How To Apply:
Send cover letter and resume to rsilnutzer@yiddishbookcenter.org
Apply by:
May 01, 2019
About this Organization:
The Yiddish Book Center is a nonprofit organization working to tell the whole Jewish story by rescuing, translating, and disseminating Yiddish books and presenting innovative educational programs that broaden understanding of modern Jewish identity.